New Landing › How can we help? › Themeforest Theme Support › Uplift › Plugin theme conflicts

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    Posted in: Uplift
  • May 30, 2016 at 5:43 pm #271207
    Pothe
    Member
    Post count: 336

    Hi,
    My login stopped working after the upgrade from Atelier to Uplift. I created a staging to deactivate all other plugins and found it was woocommerce conflicting with social userpro.

    I then changed the theme back to Atelier and they work fine together.

    This issue was actually discovered when one of your support staff couldn’t login to my site to work on another issue… 🙂

    Any idea why the plugins would work fine with Atelier and don’t work with Uplift?

    I’ve left the theme on Atelier so you can login. Please change it to Uplift and try again.
    Then deactivate woocommerce and it will work.

    Issue is the login button is inactive. Unless you switch to register and back again.

    Thanks

    May 31, 2016 at 3:50 pm #271452
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Guess that person was me.
    Will give it a try.

    -Rui

    May 31, 2016 at 4:02 pm #271456
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can’t find any error in the console or network activity.
    Can you send me that plugin so I can try it in my local.

    Any special settings in that plugin so I can replicate it?

    -Rui

    June 6, 2016 at 3:23 pm #272736
    Pothe
    Member
    Post count: 336

    Hi
    I have lots of special settings.
    It is important to note that the login works fine with Atelier, which I have rolled back to on the main site.
    This issue only existing with Uplift as detailed above.

    To see the console error log open console then click forgot password… Maybe this helps?

    Also, clicking back to login now makes the login function.
    This seems to clear something and the login works.

    June 8, 2016 at 11:16 am #273151
    Pothe
    Member
    Post count: 336

    any feedback on this?

    I am unable to use the theme on my live site due to this issue.

    thanks

    June 10, 2016 at 3:29 pm #273858
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Can you attach a zip of social userpro plugin?

    Thanks.

    June 16, 2016 at 10:46 am #275176
    Pothe
    Member
    Post count: 336
    This reply has been marked as private.
    June 17, 2016 at 5:57 pm #275578
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    June 21, 2016 at 3:16 pm #276205
    Pothe
    Member
    Post count: 336

    Just tested on live and all seems to work with the login now.
    Update fixed things. Last comment must have been related to the staging site.

    Thanks

    June 21, 2016 at 3:53 pm #276213
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s sorted.
    -Rui

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    Posted in: Uplift
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