New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Different page layout whether you are signed in or not.

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    Posted in: Neighborhood
  • May 27, 2016 at 7:54 am #270624
    easternco
    Member
    Post count: 16

    I was looking at my website in a incognito browser tab and noticed that the page was looking different.

    I am using Visual Composer and it is not adopting the full page width options unless you are logged in?

    Photo attached for the difference.

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    May 27, 2016 at 9:19 am #270644
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes that’s odd, however I see you’re using the Visual Composer, and I think it’s something to do with the setup of that. I will check with the developer for you

    – Kyle

    May 27, 2016 at 1:42 pm #270765
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @easternco

    Pretty sure this is down to the jQuery errors on your site. I would suggest trying to update all plugins, and disable all but VC to see if this issue still occurs. It may just be that you need to clear caching wherever it is implemented. Nothing that the theme would cause here as far as I can see.

    – Ed

    June 7, 2016 at 8:12 pm #273015
    easternco
    Member
    Post count: 16

    Okay, I still can’t seem to make it work. Other pages work fine on the fullwidth setting for VC.

    Also on the homepage the dropdown menu under Shop Collection doesn’t work.

    June 8, 2016 at 12:56 pm #273183
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @easternco

    The issue is this:

    <!--BEGIN: TRACKING CODE MANAGER BY INTELLYWP.COM IN BODY//-->

    After that is a script tag which is never closed. That is the issue.

    – Ed

    June 8, 2016 at 2:10 pm #273203
    easternco
    Member
    Post count: 16

    Thank you! Deleting that plugin fixed all problems.

    June 8, 2016 at 2:13 pm #273205
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great!

    – Kyle

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    Posted in: Neighborhood
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