ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• May 26, 2016 at 12:34 pm #270433
  matthic

  Member

  Post count: 38

  Hi,

  I host my website on a cloud server at SiteGround and I tried to enable the HHVM by turning it on from cPanel and adding a line of code to my .htaccess
  When I do that HHVM turns on but I have a lot of bugs in the display and the home page design in completely broken (see attached).

  I disabled it for now since the site is live (so you can’t see it right now).
  I just want to know if you are aware of what configuration I should do to the theme or ask my host to do on the server to solve this problem?

  Thank you very much for your help!
  Matt

  Attachments:

  You must be logged in to view attached files.
  May 26, 2016 at 12:44 pm #270437
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Nothing specific with the theme would cause that. Something is wrong in the server settings.
  A wrong line of code in the htaccess can mess an entire site if is not accurate.

  -Rui

  May 26, 2016 at 12:51 pm #270438
  matthic

  Member

  Post count: 38

  Hi Rui,

  Ok thanks I’ll let the tech team at SiteGround know that the theme is compatible and it should work.
  I’ll let you know here if they fix it so other people can benefit from the solution.

  Thanks!
  Matt

  May 26, 2016 at 1:02 pm #270440
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  ok let us know. Just found this article.
  http://code.tutsplus.com/articles/using-hhvm-with-wordpress–cms-21596

  -Rui

  May 26, 2016 at 8:46 pm #270586
  matthic

  Member

  Post count: 38

  Hi Rui,

  I spoke all day with SiteGround and performed a lot a tests they concluded that their HHVM installation is not compatible with the theme and Woocommerce, at least for now.
  They have a custom installation I guess and you just have a ON/OFF in cPanel switch to activate HHVM on you server so I don’t really have much information, except that for now it doesn’t work!

  If others want to try, backup everything first. It caused the site to go offline 3 times and we had to perform a full site + database restore.

  Thank you for the support!
  Matt

  May 27, 2016 at 11:00 am #270697
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  No problem. it seems that is not yet an easy process.
  -Rui

• Back to forum

  Posted in: Atelier