New Landing › How can we help? › Cardinal › Error: Image Asset / Undefined Width

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    Posted in: Cardinal
  • May 24, 2016 at 5:11 pm #269797
    rsoffia
    Member
    Post count: 24

    I’m having issues when trying to insert an Image next to the Text Block into a Tab.
    I get this kind of output (see attachment):

    [Undefined width="1/1 el_position="last"]
[Undefined width="1/1 el_position="fist last"]

    Along with this, preferences at other rows on the same page are lost (margins, extra classes, background images).

    Please help.

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    May 25, 2016 at 1:58 pm #270047
    David Martin – Support
    Moderator
    Post count: 20834

    It looks like a missing closing tag is causing the Page Builder to error, is it ok for me to change the page setup?

    Thanks.

    May 25, 2016 at 10:51 pm #270260
    rsoffia
    Member
    Post count: 24

    Please, go ahead. (As long as that doesn’t mean to loss what I’ve done so far).

    May 27, 2016 at 10:40 am #270684
    David Martin – Support
    Moderator
    Post count: 20834

    I don’t see any shortcode errors here: http://kinetecnics.cl/wp2/wp-admin/post.php?post=63&action=edit

    Have you amended this?

    Thanks.

    May 27, 2016 at 8:11 pm #270861
    rsoffia
    Member
    Post count: 24

    I didn’t, I only saved a version without the images. As soon I try to add an image I get errors. Yesterday it was those lines of code. Today the image asset simply doesn’t save the image file I select.

    EDIT:
    Well, just after I posted the two lines above gave it another try and it is working fine now. I still don’t understand what was the cause neither the solution of the problem. It was very random behavior.

    May 27, 2016 at 9:39 pm #270877
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s strange situation since there is no other support report about it.
    Just let us know if this happen again.

    -Rui

    June 30, 2016 at 4:03 pm #278450
    rsoffia
    Member
    Post count: 24

    changing topic status to resolved.

    June 30, 2016 at 4:34 pm #278459
    David Martin – Support
    Moderator
    Post count: 20834

    Done! Thanks.

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