New Landing How can we help? Atelier Thumbnail size on product page

Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Atelier
  • #269728
    AgenceSurprise
    Member
    Post count: 76

    Hi,

    Sorry if this has been asked already, but I haven’t found the answer.

    On my product page, when my thumbnails are at the bottom of the image they are squared, but when I put the thumbnails on the left of my product (see attached), they are not anymore, I have a big margin. How can I fix it ?

    Thanks a lot,
    Léa

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    #269734
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Try reducing the vertical height in Theme Options > Product Options

    – Kyle

    #269736
    AgenceSurprise
    Member
    Post count: 76

    Hi Kyle,
    Thanks but it doesn’t work, it resizes only the product image…

    #270032
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look.

    Thanks.

    #270037
    AgenceSurprise
    Member
    Post count: 76
    This reply has been marked as private.
    #270106
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you first update the theme and swift framework as this issue may have been fixed already

    – Kyle

    #270308
    AgenceSurprise
    Member
    Post count: 76

    Yes ok, I’ll do that and come back to you to tell you if it has fixed my problem !
    Thanks

    #270312
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #271164
    AgenceSurprise
    Member
    Post count: 76

    Hi Kyle,
    I’ve done the update of the theme, it hasn’t change my thumbnail problem.
    Would you have a solution ?

    Thanks,

    #271169
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I also don’t understand what is happening.
    Will have to forward it to our head developer.

    Let’s wait for the reply.

    -Rui

    #271173
    AgenceSurprise
    Member
    Post count: 76

    Okay Rui, thanks a lot !
    I have one more question, regarding the checkout page, do you want me to open a new topic ?

    #271267
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes please

    – Kyle

    #271915
    AgenceSurprise
    Member
    Post count: 76

    Just to let you know that this issue has been resolved with the last update 🙂
    Now the thumbnails are rectangular, would you know how to make them squares ?

    Thanks a lot for your precious help !

    #271920
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! 🙂

    #272439
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @AgenceSurprise

    If you go to WooCommerce > Settings > Products > Display, you can se the product image thumbnail size there. Once you set that, regenerate the images using the Regenerate Thumbnails plugin.

    – Ed

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