New Landing › How can we help? › Atelier › Want to setup the same as shown in demo

Viewing 15 posts - 1 through 15 (of 22 total)
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    Posted in: Atelier
  • May 24, 2016 at 3:24 am #269600
    sharozdawa
    Member
    Post count: 18

    Sir, I bought this wonderful theme today but after installing it on WordPress I can’t find it like it was on the demo, please help me to make it look like the demo.

    Thanks,
    Sharoz Dawa

    May 24, 2016 at 7:24 am #269606
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please refer the theme documentation http://swiftideas.com/documentation/. It will help you definitely.
    Thanks
    Mohammad

    May 24, 2016 at 7:49 am #269613
    sharozdawa
    Member
    Post count: 18

    Sir i am importing demo data and waited for 1 hour and still it is stucked on 0% please help

    May 24, 2016 at 7:50 am #269615
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please check your server error log to know the detail of this.
    Thanks
    Mohammad

    May 24, 2016 at 7:52 am #269616
    sharozdawa
    Member
    Post count: 18

    Sir there is no error should i give u my credantial will you check it?

    May 24, 2016 at 9:42 am #269650
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You can send the admin credentials in a private reply and I will have a look.
    What specific demo are you trying to import?

    -Rui

    May 24, 2016 at 9:46 am #269651
    sharozdawa
    Member
    Post count: 18
    This reply has been marked as private.
    May 24, 2016 at 9:48 am #269652
    sharozdawa
    Member
    Post count: 18

    and i want to import Atelier Demo Site

    May 24, 2016 at 10:16 am #269658
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Can you check the credentials because I can’t login with those?
    Thanks

    -Rui

    May 24, 2016 at 10:18 am #269659
    sharozdawa
    Member
    Post count: 18

    yes i have changed it now please check now

    May 24, 2016 at 10:23 am #269660
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    nope. still the same. was temporarily suspended for 20 minutes.

    -Rui

    May 24, 2016 at 10:27 am #269663
    sharozdawa
    Member
    Post count: 18

    I have created new account
    Username: Demo
    Password: swiftideas

    May 24, 2016 at 10:47 am #269674
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s working now. Will try to import the demo.

    -Rui

    May 24, 2016 at 10:56 am #269677
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Definetly something is wrong in your server configuration since the ajax requests aren’t being executed.
    Even the simplest ajax request WordPress does by default aren’t working.

    Check with your hosting support why this is happening because it’s not normal.

    This is an example of ajax call that WordPress does by default. You can share with them this image.

    https://www.dropbox.com/s/1a3m5x6dqnzqi7q/Screenshot%202016-05-24%2011.02.33.png?dl=0

    Also check your server error logs they usually provide additional information about the errors.

    Let us know the result.

    -Rui

    June 20, 2016 at 8:05 am #275766
    sharozdawa
    Member
    Post count: 18

    sir i have changed the hosting please check now

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