New Landing › How can we help? › Themeforest Theme Support › Neighborhood › price filter

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posted in: Neighborhood
  • May 23, 2016 at 7:01 pm #269556
    clement
    Member
    Post count: 10

    Hi, i’m contacting you regarding a problem with the price filter
    Indeed it’s showing a maximum price who is not existing anymore on my list of products,
    the item was deleted, all the items of the database checked but the filter is still including this price …
    do you have a solution ?

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    May 24, 2016 at 7:49 am #269614
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove the widget from the sidebar and insert it again. Make sure that you hav deleted all cache.
    Thanks
    Mohammad

    May 28, 2016 at 2:28 pm #270922
    clement
    Member
    Post count: 10

    Hi, thanks for the update but it is not working
    Then How can i kill the cache of my WP? my browser ones is yet deleted
    thanks

    May 30, 2016 at 8:38 am #271010
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    May 30, 2016 at 12:02 pm #271075
    clement
    Member
    Post count: 10
    This reply has been marked as private.
    May 30, 2016 at 2:01 pm #271138
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade the wordpress and woocommerce plugin.
    Thanks
    Mohammad

    May 30, 2016 at 3:25 pm #271168
    clement
    Member
    Post count: 10

    Hi its done but the price problem still there …
    any other options ?

    May 31, 2016 at 6:49 am #271258
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugin except the woocommerce and swiftframework.
    Thanks
    Mohamamd

    May 31, 2016 at 10:23 am #271308
    clement
    Member
    Post count: 10

    Hi,i did it and its not working …its weard ! other ideas ?

    May 31, 2016 at 11:07 am #271338
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    May 31, 2016 at 11:44 am #271358
    clement
    Member
    Post count: 10
    This reply has been marked as private.
    May 31, 2016 at 11:55 am #271363
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You will not lost anything if you upgrade the old theme files with new one files.
    Thanks
    Mohammad

    May 31, 2016 at 12:11 pm #271372
    clement
    Member
    Post count: 10
    This reply has been marked as private.
    May 31, 2016 at 12:28 pm #271383
    clement
    Member
    Post count: 10

    I’ve created a child theme with the Neighborhood Version : 3.4.11 that you can check on the link i gave you
    and no changes the filter price problem is still here
    and i’ve “lost” all the modifications i’ve made on the pages design ….

    Is there a more direct way to solve this problem cause i would like to launch it asap
    thanks

    May 31, 2016 at 1:08 pm #271393
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The widget is from WooCommerce, not the theme, we do not control the functionality. You’re better off contact WooCommerce support about the issue https://wordpress.org/support/plugin/woocommerce

    – Kyle

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    Posted in: Neighborhood
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