New Landing › How can we help? › Atelier › Product image border customization

Viewing 14 posts - 1 through 14 (of 14 total)
  • Back to forum
    Posted in: Atelier
  • May 22, 2016 at 10:25 pm #269219
    keysilinares
    Member
    Post count: 165

    Hello,

    I’m trying to put a border around the product images and a box-shadow upon hovering. However, when I have the product columns set at 4 I notice that the right side border disappears. It works perfectly when it’s set at 3 columns. Please advise. See attached.

    Attachments:
    You must be logged in to view attached files.
    May 23, 2016 at 9:57 am #269287
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I see you managed to sort this? http://d.pr/i/1bFAv/3EyZi4Ca

    – Kyle

    May 23, 2016 at 10:00 am #269291
    keysilinares
    Member
    Post count: 165

    I didn’t actually. Weird. I just checked it about an hour ago and it wasn’t working and I haven’t made any changes. I’ve noticed that when I edit the css section in theme options, the problem reappears.

    May 23, 2016 at 10:05 am #269295
    keysilinares
    Member
    Post count: 165

    So I just checked the site and I see where the problem is. The problem only appears in the product category shop pages. For instance, check out the “new arrivals” page and you’ll see what I mean. In the single standard product page the relevant products don’t have this problem.

    May 23, 2016 at 10:10 am #269297
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Which browser are you using?

    – Kyle

    May 23, 2016 at 10:24 am #269306
    keysilinares
    Member
    Post count: 165

    I’m using chrome.

    May 23, 2016 at 10:25 am #269307
    keysilinares
    Member
    Post count: 165

    Just tested it in safari and it works perfectly. The problem is with chrome. How can I fix this on chrome?

    May 23, 2016 at 10:34 am #269311
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Seems to be a cache issue because it’s fine for me: http://d.pr/i/1fdUN/5O1xl3dv

    Clear the plugin cache and the browser cache and check again

    – Kyle

    May 23, 2016 at 11:13 am #269338
    keysilinares
    Member
    Post count: 165

    So odd. I just cleared the cache and same problem. How can I clear my plugin cache? I have SuperCache and I just purged my cache but same problem appears.

    May 23, 2016 at 11:17 am #269340
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I will forward to my colleague to see if he can replicate the issue

    – Kyle

    May 23, 2016 at 11:21 am #269343
    keysilinares
    Member
    Post count: 165

    Yes, please. Thank you! By the way, can you please have someone check out my other post http://www.swiftideas.com/forums/topic/tabs-in-short-product-description-not-working/. I would like this issue fixed quickly since I cannot figure out what’s wrong. I’d appreciate it!

    May 23, 2016 at 12:55 pm #269393
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Replied to that topic for you

    – Kyle

    May 25, 2016 at 4:53 am #269904
    keysilinares
    Member
    Post count: 165

    Were you ever able to get your colleague to check out my page to see if they have that same border issue? Thanks.

    May 25, 2016 at 12:19 pm #270028
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Apologize for the delay. Didn’t realise that was assigned to me.

    I checked the shop page and the border looks fine to me. I also purged the cache of your plugin.
    https://www.dropbox.com/s/1w22z2vs7823975/Screenshot%202016-05-25%2012.25.37.png?dl=0
    https://www.dropbox.com/s/wuaethd925ynyg9/Screenshot%202016-05-25%2012.25.51.png?dl=0

    Can you clear the browser cache and try again?

    -Rui

  • Back to forum
    Posted in: Atelier
Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register