ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• May 20, 2016 at 6:12 pm #269109
  KMAmexico

  Member

  Post count: 96

  Hello so i’m trying to optimize the loading time of my home page because it takes very much time to show. The slide is very heavy, I have a video there and other images. So I’ve tried to use the function Background Video .mp4 URL instead of adding the video directly to my library, but never works, I tried videos on vimeo, vidmeup, dropbox, and it never works. How can I solve this? also if you have a plug-in or tips that you recommend for optimizing speed on loading page I’ll very much appreciate it.

  May 23, 2016 at 3:34 pm #269470
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you please check the appropriate format in the browser directly? If it doesn’t play in the browser then you can narrow it down.

  See this guide: http://ottopress.com/2011/howto-html5-video-that-works-almost-everywhere/

  We advise http://www.mirovideoconverter.com/ to convert the video to the other wen formats.

  Hope it helps.

  -Rui

• Back to forum

  Posted in: Atelier