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  Posted in: Atelier
• May 20, 2016 at 11:39 am #269007
  cigaai

  Member

  Post count: 9

  Hello.

  I’m having a problem with the promo bar. I can not put it into full width.

  To access the page will have to put the password “cigaai”

  May 20, 2016 at 12:20 pm #269020
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  You’re edit screen seems broken: http://d.pr/i/e5yc/3qfA3byu likely a plugin conflict

  For it to be full width you need to have the page builder activated before you save the page

  – Kyle

  May 20, 2016 at 12:27 pm #269026
  cigaai

  Member

  Post count: 9

  Thanks for the quick response.

  Accessing the page backoffice and the editor is working as attached image.

  Thank you to help me solve this.

  Attachments:

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  May 20, 2016 at 12:31 pm #269030
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Has it worked now?

  – Kyle

  May 20, 2016 at 12:33 pm #269031
  cigaai

  Member

  Post count: 9

  No. After saving the promo bar still does not appear in full width.

  May 20, 2016 at 1:26 pm #269042
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @cigaai

  Have resolved this for you on your site, and including the fix in the next theme update. Looks like Visual Composer must have once been enabled on that page?

  – Ed

  May 20, 2016 at 3:12 pm #269076
  cigaai

  Member

  Post count: 9

  I checked now that is already in full width but is not equal to this page http://albinovieira.pt/wine-club/

  I disabled the visual composer.

  May 23, 2016 at 8:33 am #269268
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Not sure what you mean? They look the same to be apart from different text

  – Kyle

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  Posted in: Atelier