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  Posted in: Dante
• May 19, 2016 at 10:56 am #268640
  derestricted

  Member

  Post count: 76

  Hi, I received a 280 euro bill for excess GPU usage from my host last month. I checked my usage report and saw that for some reason woocommerce was using a mad amount of GPU’s. Since i was sold out of all products anyway, I deactivated the plugin and my GPU use dropped a little, but it’s still huge and still shows as it’s all coming from woocommerce usage.

  How can it be possible after I deactivated the plugin, and why is this suddenly happening anyway? I have attached a screenshot of my GPU usage to show you. I just got another warning that I will be charged an excess fee again so I want to try to stop it before it happens. Please advice, thanks!

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  May 19, 2016 at 11:02 am #268643
  derestricted

  Member

  Post count: 76

  Actually I see the issue they say is the file is missing? How can I stop the plugin being called? Shouldnt that happen anyway when its deactivated? In any case, i get excess GPU usage as a result of woocommenrce suddenly, when it is active as well as not active. ANy advice would be great! thanks

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  May 19, 2016 at 4:12 pm #268774
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  The developer of theme will assist you shortly.
  Thanks
  Mohammad

  May 20, 2016 at 7:48 am #268916
  derestricted

  Member

  Post count: 76

  Ok thanks, soon hopefully as every day I dont fix this costs me money in excess GPU charges!

  May 20, 2016 at 11:31 am #268997
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi @derestricted

  This is not an issue with the theme, those files are within plugins. I’d guess its a permissions or htaccess issue, and something you’d need to contact your host about – nothing we can do for that.

  – Ed

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  Posted in: Dante