ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• May 17, 2016 at 2:31 pm #268101
  jashank

  Member

  Post count: 75

  Hi

  Other than the first slide, the text and boxes are missing on the rest of my swift slides.The text and the boxes appear in the backend slide content box. Could you please have a look and let me know

  Thanks
  Jashank

  May 18, 2016 at 11:13 am #268291
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me correct login detail to inspect and resolve the issue.
  Thanks
  Mohammad

  May 19, 2016 at 7:43 am #268577
  jashank

  Member

  Post count: 75

  This reply has been marked as private.
  May 19, 2016 at 8:36 am #268598
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please upgrade to latest version 2.2.5 of Swift Framework plugin.
  Thanks
  Mohammad

  May 19, 2016 at 8:44 am #268603
  jashank

  Member

  Post count: 75

  Hi Mohammad

  That hasent solved the problem. Now the text appears only on the second slide instead of the first.

  Please have a look.

  Thanks
  Jashank

  May 19, 2016 at 8:45 am #268604
  jashank

  Member

  Post count: 75

  I have cleared the history and cache as well to check. Checked on chrome and safari.

  May 19, 2016 at 10:20 am #268626
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please use this custom css code:-

  .swiper-slide .caption-content {
      z-index: 999999 !important;
      visibility: visible !important;
      opacity: 1 !important;
  }

  Thanks
  Mohammad

  May 19, 2016 at 11:33 am #268656
  jashank

  Member

  Post count: 75

  Working now…Thanks Mohammad

  May 19, 2016 at 12:06 pm #268672
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Glad 🙂 to help you.
  Thanks
  Mohammad

  June 2, 2016 at 9:56 am #271959
  jashank

  Member

  Post count: 75

  Hi Mohammad

  The problem is back. The css code you had given me is not working anymore.

  Also the scroll of the page is not working right on the homepage. I have to scroll down or up by clicking on the buttons, if i try to do it from my touchpad it doesnt work right. Also white transparent buttons once hovered upon, the text and icon remains white so you cant see whats written

  I am extremely worried on the stability of the theme. Its taking a lot of time for you guys to respond to the theme problems as well.

  Please let me know a permanent solution.

  June 2, 2016 at 10:08 am #271969
  David Martin – Support

  Moderator

  Post count: 20834

  For me, all slides have their content showing.

  – Can you list the slides that you see as missing content and add a screenshot.

  – Which browser and OS are you using?

  Thanks.

  June 2, 2016 at 10:10 am #271970
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Your initial topic talks about a swift slider but I can’t see it in your homepage.
  Can you explain it further? A screenshot?

  -Rui

  June 2, 2016 at 11:42 am #272023
  jashank

  Member

  Post count: 75

  Hi

  The text seems to be appearing now. However, the following problems are still prevalent:

  1) The transparent light button has a problem. When I hover, the text and icons are in white.
  2) When I hover on other white boxes, they turn grey. How do i retain the white?
  3) The scroll of the slider doesnt work right like I mentioned. Its very jerky, and doesnt respond well to scroll
  4) I had opened another topic regarding my account pages layout appearing different on my pages and the atelier theme (I have the latest version)

  Please do let me know how I can solve the above problems

  June 2, 2016 at 11:47 am #272027
  jashank

  Member

  Post count: 75

  I have solved the transparent button problem. Could you let me know on the other two problems.

  June 2, 2016 at 7:20 pm #272163
  jashank

  Member

  Post count: 75

  I addressed a couple of problems in my issue above and I havent heard back. On my other problem its been over a day and havent received any response.

  Can you please let me know when Im going to hear back?

• Back to forum

  Posted in: Atelier