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    Posted in: Joyn
  • May 16, 2016 at 3:45 pm #267812
    jgiitalia
    Member
    Post count: 69

    Hi,
    I have on top of each admin-page,the warning File Permission Issues (see attach).

    How can I solve?

    For Your Interest:
    Swift Framework
    AboutOptions
    Latest Update (v1.51)
    Disabled options developer mode
    Multi-layer parallax display fixes
    Updated language files
    Previous Update (v1.50)
    Added options panel for all framework related options.
    Added background image horizontal alignment and size options to Swift Slider slides.
    Fixed further issues with intro animations.
    Fixed issue with campaign category display

    kind regards
    Vincenzo.

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    May 16, 2016 at 4:11 pm #267824
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact to hosting provider to change the file permission.
    Thanks
    Mohammad

    May 16, 2016 at 4:40 pm #267836
    jgiitalia
    Member
    Post count: 69
    This reply has been marked as private.
    May 16, 2016 at 6:18 pm #267852
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail to inspect and resolve the issue.
    Thanks
    Mohammad

    May 17, 2016 at 10:24 am #267976
    jgiitalia
    Member
    Post count: 69
    This reply has been marked as private.
    May 17, 2016 at 10:28 am #267977
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    May 17, 2016 at 10:48 am #267992
    jgiitalia
    Member
    Post count: 69

    Hi Rui,
    I try to install the updated version of SwiftFramework, using your link, but the error is, see attached image:
    Unzipping the package …

    Installing plugins …

    The destination directory already exists. /web/htdocs/webapp.janegoodall-italia.org/home/wp-content/plugins/swift-framework/

    Installing the plugin failed.

    Return to the plugin page.

    Thanks for your support.
    vincenzo…

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    May 17, 2016 at 10:57 am #268000
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You have to delete the plugin directory first using that method, or you can replace it directly using ftp and copying the uncompressed file.

    -Rui

    May 17, 2016 at 11:21 am #268014
    jgiitalia
    Member
    Post count: 69
    This reply has been marked as private.
    May 17, 2016 at 11:30 am #268017
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    With the FTP method you don’t need to delete anything, just upload the files over the existing ones.

    Without using ftp you can go to the plugins page and deactivate the plugin and delete it. After deleting the plugin you just have to install it again.

    -Rui

    May 17, 2016 at 12:36 pm #268052
    jgiitalia
    Member
    Post count: 69
    This reply has been marked as private.
    May 17, 2016 at 3:40 pm #268126
    jgiitalia
    Member
    Post count: 69

    Hi Rui,
    I used the FTP method, I canceled the folder swift-framework and a uploaded the one you let me downloaded.
    Works, I solved.
    THANKS.
    :-))

    May 17, 2016 at 6:01 pm #268149
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Glad it’s sorted.
    -Rui

    June 6, 2016 at 9:06 am #272579
    jgiitalia
    Member
    Post count: 69
    This reply has been marked as private.
    June 6, 2016 at 9:58 am #272592
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I marked it resolved.
    Thanks
    Mohammad

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