New Landing How can we help? Themeforest Theme Support Joyn Social Share Shortcode not working since update

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Joyn
  • #266592
    hnycmb
    Member
    Post count: 60

    Since the latest update, the social share shortcode is not coming through on the site. The shortcode is there on the page builder, but comes up blank on the actual page.

    #266598
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will close this topic since you have an similar one.

    -Rui

    #266629
    hnycmb
    Member
    Post count: 60

    That’s not the same issue as far as I can tell.

    The other topic is talking about the share button. The issue I’m having is with the [sf_social_share] shortcode. I’ve added it to a text block on the page builder but nothing is there on the front end.

    This problem exists in all browsers

    Let us know if there is a fix for this.
    Thanks!

    #266924
    David Martin – Support
    Moderator
    Post count: 20834

    Please disable and then delete the plugin Swift Framework 1.64. Please then upload this zip file with the latest 2+ version: https://www.dropbox.com/s/fr4cf05i1oz7rkt/swift-framework.zip?dl=0.

    Thanks.

    #266949
    hnycmb
    Member
    Post count: 60

    New sift framework did not fix the problem. I’ve added the social share this page shortcode to this page: http://infrared.hnycmbcreative.com/practice-3/ and you can see that there is nothing showing up…

    Is there something I’m missing?

    Thanks!

    #266990
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide us the credentials to this new site?
    Thanks

    -Rui

    #267034
    hnycmb
    Member
    Post count: 60
    This reply has been marked as private.
    #267099
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – share button will be fixed with the next update of the Swift Framework plugin, and the Joyn theme update, both will likely be in the next 24 hours.

    – Ed

    #267494
    hnycmb
    Member
    Post count: 60

    Updated the swift framework and the joyn theme to 2.5.0 and the sf_social_share shortcode is still not working. The div is empty – icons not showing up.

    Please advise.

    Thanks!

    #267509
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Will be pushing an update to fix this shortly.

    – Ed

Viewing 10 posts - 1 through 10 (of 10 total)

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