New Landing › How can we help? › Themeforest Theme Support › Flexform › Problem with portifolio categories

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    Posted in: Flexform
  • May 6, 2016 at 2:51 am #265721
    pauloanbraga
    Member
    Post count: 12

    HI!

    I have one question. I create 5 portifolio itens and 3 are select categorie “x” and 2 I select categorie “y”.
    When I create portifolio element on builder, if I select ALL categories, the 5 elements are show, BUT if select any another categorie (x or y) NONE itens are show…

    Do you can help me?

    (sorry for english)…

    May 6, 2016 at 12:06 pm #265818
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    May 6, 2016 at 7:04 pm #265912
    pauloanbraga
    Member
    Post count: 12
    This reply has been marked as private.
    May 9, 2016 at 1:28 pm #266170
    David Martin – Support
    Moderator
    Post count: 20834

    Can you update the theme: http://botrecuperacaodedados.com.br/novosite/wp-admin/themes.php and re-test?

    Thanks.

    May 9, 2016 at 3:31 pm #266226
    pauloanbraga
    Member
    Post count: 12

    Hi David, thanks for reply.

    Sorry, but you can explain me how can I do this?

    May 10, 2016 at 7:05 pm #266571
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, the auto update will do this all for you. Please see the screencast: http://d.pr/i/wKLW.

    – David.

    May 10, 2016 at 7:24 pm #266581
    pauloanbraga
    Member
    Post count: 12

    Hi David, thanks!

    Can a risk of losing some configuration (added css codes) or site layout?

    Thanks!

    May 10, 2016 at 8:43 pm #266621
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No, that won’t change anything stored in the database. Only the theme files will be replaced.
    If you made any customization on the theme files you should make a backup of those changes.

    -Rui

    May 14, 2016 at 1:58 pm #267542
    pauloanbraga
    Member
    Post count: 12

    Hi all!

    Not resolved. I update Flexform theme for last version but the problem persist. I create one page named “Home2” where you can view the Portifolio itens with error when select categorie.

    Thanks

    May 16, 2016 at 2:42 pm #267777
    David Martin – Support
    Moderator
    Post count: 20834

    @pauloanbraga I cannot replicate this locally on my dev version.

    – Can you disable all your plugins?
    – What PHP version is your host running?

    Thanks,
    David.

    May 26, 2016 at 8:45 pm #270585
    pauloanbraga
    Member
    Post count: 12

    Hi David, I disabled and nothing…

    My PHP Version is 5.5.33

    Thanks

    May 30, 2016 at 12:11 pm #271078
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail to check and resolve the issue.
    Thanks
    Mohammad

    May 31, 2016 at 1:53 am #271246
    pauloanbraga
    Member
    Post count: 12
    This reply has been marked as private.
    May 31, 2016 at 10:38 am #271318
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks.
    I just forward it to Mohammad.

    -Rui

    June 4, 2016 at 7:17 pm #272467
    pauloanbraga
    Member
    Post count: 12

    Resolved!

    I change the SLUG NAME on portifolio categories and WORK!

    Thanks!

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    Posted in: Flexform
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