New Landing How can we help? Cardinal Can't Update Cardinal

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Cardinal
  • #265587
    conorlumsden
    Member
    Post count: 37

    Hi there,

    I can’t seem to update to the current version of Cardinal, and it has caused a lot of errors on my site such as missing images. This only happened after updating to the latest version of WordPress.

    Is there anything I can do?

    Thanks so much,

    Conor

    #265633
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #265634
    conorlumsden
    Member
    Post count: 37

    Thanks,

    So I should download the current site files using FTP, then install this theme, then go back to FTP and replace the files with the old files?

    #265673
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not exactly. You have 2 options

    1- Go to Appearance-> themes and delete the Cardinal Parent theme
    Install the new theme in Apperance-> Themes like you did the 1st time when installed Cardinal for the 1st time

    2- Using ftp, first unzip the zip to your local computer and using ftp replace the wp-content/themes/cardinal by this latest cardinal directory unziped in your computer.

    If you have any doubt, I can login and do it for you.
    Guess you don’t have any code changes in the parent theme(changes should be done in the child theme)

    -Rui

    #265892
    conorlumsden
    Member
    Post count: 37

    Option 2 worked a treat, thanks Rui!

    #265904
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. Glad it’s sorted.
    -Rui

Viewing 6 posts - 1 through 6 (of 6 total)

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