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  Posted in: Atelier
• May 1, 2016 at 5:41 am #264758
  keysilinares

  Member

  Post count: 165

  When I hover over this product the quickview appears above instead of over the image (see attached) like the rest of the products. Please advise.

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  May 1, 2016 at 6:12 am #264762
  keysilinares

  Member

  Post count: 165

  The product information is missing as well, such as price, name and category.

  May 1, 2016 at 6:33 am #264763
  keysilinares

  Member

  Post count: 165

  This reply has been marked as private.
  May 2, 2016 at 10:51 am #264854
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me specific page url to check and resolve the issue.
  Thanks
  Mohammad

  May 2, 2016 at 6:16 pm #264918
  keysilinares

  Member

  Post count: 165

  wardrobelane.com/shop

  May 3, 2016 at 11:31 am #265040
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  It looks perfect to me. You can check the attachment.
  Thanks
  Mohammad

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  May 3, 2016 at 6:01 pm #265206
  keysilinares

  Member

  Post count: 165

  No, all other products are fine. I sent you a photo of the product that’s not displaying correctly.

  May 3, 2016 at 6:19 pm #265209
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  It seeems some conflict with some plugin. can you try to deactivate all plugins except Woocommerce, Swift Framework and Redux framework so we can confirm if it’s a plugin issue or not. If it works try to activate the plugins one by one while refreshing/testing the shop page until figuring out what is the problematic plugin.

  -Rui

  May 3, 2016 at 7:23 pm #265223
  keysilinares

  Member

  Post count: 165

  I don’t have that plugin “Redux framework”. Is that something I should have?

  May 3, 2016 at 7:27 pm #265225
  keysilinares

  Member

  Post count: 165

  I deactivated all of the plugins except Woocommerce and Swift framework and the problem is still there (see attached)

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  May 3, 2016 at 7:30 pm #265227
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  It is included in Atelier theme files but it will be replaced by the plugin version in future.
  If you want leave it for now.

  Gutenberg Template and Pattern Library & Redux Framework

  -Rui

  May 3, 2016 at 8:41 pm #265245
  keysilinares

  Member

  Post count: 165

  The problem still persists even after deactivating all of the plugins.

  May 3, 2016 at 9:24 pm #265252
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Can I give a try?

  -Rui

  May 3, 2016 at 9:44 pm #265255
  keysilinares

  Member

  Post count: 165

  Yes, of course.

  May 3, 2016 at 10:18 pm #265258
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  This one is sorted. You were missing the featured image in that product.
  -Rui

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  Posted in: Atelier