New Landing › How can we help? › Cardinal › Site missing icons and and images

Viewing 15 posts - 1 through 15 (of 21 total)
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    Posted in: Cardinal
  • April 29, 2016 at 3:06 pm #264636
    cbcwalt
    Member
    Post count: 12

    Just noticed that my site is not loading properly. The pages show up on the backend using Swift, but don’t load images/thumbnails.

    April 29, 2016 at 3:10 pm #264637
    David Martin – Support
    Moderator
    Post count: 20834

    Please update to version: 2.4.4: https://www.dropbox.com/s/fadik2tufbdnxl4/cardinal.zip?dl=0.

    We have instructions that document how to manually update the theme: http://www.swiftideas.com/knowledgebase/how-to-manually-update-your-theme/.

    Thanks.

    April 29, 2016 at 11:40 pm #264702
    cbcwalt
    Member
    Post count: 12

    I completed the update. No change in the original issue.

    April 30, 2016 at 3:57 am #264705
    cbcwalt
    Member
    Post count: 12

    Either the update eventually worked or something changed on the host end, but it seems the original problem is solved, site is displaying correctly. Lost some minor styling, I assume that happened with the update and re-install.

    May 1, 2016 at 2:00 pm #264779
    cbcwalt
    Member
    Post count: 12

    Having a few issues after the update. Swift framework is not working. I show version 1.21 in the plugins. I know I need to upgrade, but I am unable to deactivate it in order to update to a newer version. Also, can I get the newest version? Thanks.

    May 2, 2016 at 6:05 am #264834
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin > Appearance > Install Plugins > Here you can update the Swift Framework plugin easily.
    Thanks
    Mohammad

    May 2, 2016 at 1:51 pm #264878
    cbcwalt
    Member
    Post count: 12

    It is not listed there.

    May 3, 2016 at 12:37 pm #265067
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    May 3, 2016 at 1:24 pm #265083
    cbcwalt
    Member
    Post count: 12

    I received the following error message:

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    May 3, 2016 at 1:27 pm #265086
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin dashboard login detail with page url to update it.
    Thanks
    Mohammad

    May 3, 2016 at 1:33 pm #265095
    David Martin – Support
    Moderator
    Post count: 20834

    Please add your FTP details.

    Thanks.

    May 3, 2016 at 2:38 pm #265120
    cbcwalt
    Member
    Post count: 12
    This reply has been marked as private.
    May 3, 2016 at 2:39 pm #265121
    cbcwalt
    Member
    Post count: 12
    This reply has been marked as private.
    May 3, 2016 at 9:57 pm #265256
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can’t connect with those ftp details. Can you delete the SwifFramework directory and all the files inside?
    -Rui

    May 4, 2016 at 2:56 am #265288
    cbcwalt
    Member
    Post count: 12
    This reply has been marked as private.
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    Posted in: Cardinal
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