New Landing How can we help? Themeforest Theme Support Flexform Footer widget is missing

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Flexform
  • #26128
    Ob1canobie
    Member
    Post count: 6

    Hi,

    I cant seem to add any text, links nothing at all to my footer..

    In Appearance > Widgets I dont have a Footer Widget…

    What to do?

    #26168
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    What theme version and WordPress version are you using? Any plugins active?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #26172
    Ob1canobie
    Member
    Post count: 6

    Hi,

    WordPress 3.6.1.

    Plugins: Only;

    Breadcrumb NavXT
    Contact Form 7
    Post Types Order
    Q and A FAQ and Knowledge Base for WordPress
    Really Simple CAPTCHA
    Revolution Slider
    WordPress Importer

    #26229
    Ob1canobie
    Member
    Post count: 6

    http://vipersync.net

    Flexform Theme version 1.5.2.

    I see 5.1.3 is available – anything to consider before hitting the upgrade button? Never done it before…. Thanks!

    #26578
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, you just need to make sure that you didn’t modify any of the theme files, because you will lose those customizations upon updating. Besides that all should be fine 🙂

    #27095
    Ob1canobie
    Member
    Post count: 6

    I think I had the same issue as other re: Updating – i.e. I clicked update but its still showing 1.5.2 – BUT anyway, my original issue remains (this is a new install btw) – I dont have a a footer widget.

    #27568
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Can you please privately reply with your WP admin login, so we can take a look at what’s going on?

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    #27596
    Ob1canobie
    Member
    Post count: 6
    This reply has been marked as private.
    #27757
    Ob1canobie
    Member
    Post count: 6

    Any chance of help with this please – I first reported it 12 days ago…

    thanks

    Jason

    #28291
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Jason,

    I just went in and added a text widget to one of your Footer Sidebars, in Appearance/Widgets – seems to be working perfectly fine.

    The footer sidebars are there: http://cl.ly/image/1r2u230t3o0w

    Maybe you confused widgets with sidebars? A widget is a piece of content, that goes inside an area that is the sidebar. One sidebar can host multiple widgets.

    Hope this helps.

    Regards,

    ————————————————————————————————————

    Cosmin
    UDTHEMES Support

Viewing 10 posts - 1 through 10 (of 10 total)

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