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  Posted in: Atelier
• April 4, 2016 at 3:33 am #259379
  ktdoyle

  Member

  Post count: 44

  Hi,

  I can’t view/open my Customer Invoices on the WooCommerce Orders page. When I click on the Invoice link, I get this message:

  TCPDF ERROR: [Image] Unable to get the size of the image: /wp-content/uploads/2014/12/JEANBAG-Logo-Header-Retina.png

  Many thanks in advance for your help.

  Warm wishes,
  KT

  April 4, 2016 at 5:20 am #259382
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please go to Admin > Theme Options > Header Options > Logo Options > Upload the retina logo here.
  Thanks
  Mohammad

  April 4, 2016 at 5:44 am #259383
  ktdoyle

  Member

  Post count: 44

  Hi Mohammad,

  I already had a retina logo uploaded. I tried to re-upload it and got a HTTP error message (see screen attached).

  Instead, I reattached the image previously uploaded to my media library and resaved it. I then went to open a customer invoice and got the same error message as before (see screen attached).

  This seems to have only happened since I performed today’s updates (including the latest version of Atelier).

  Warm wishes,
  KT

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  April 5, 2016 at 10:25 am #259659
  David Martin – Support

  Moderator

  Post count: 20834

  Hi @ktdoyle, can you link me to the invoice you are trying to view?

  Thanks.

  April 6, 2016 at 12:25 am #259802
  ktdoyle

  Member

  Post count: 44

  This reply has been marked as private.
  April 7, 2016 at 9:09 am #260073
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  You will need to contact the author of the plugin ‘Booster for WooCommerce’, this plugin control the PDF invoice generation.

  Thanks,
  David.

  April 7, 2016 at 11:03 am #260121
  ktdoyle

  Member

  Post count: 44

  Thanks David 🙂

  Warm wishes,
  KT

  April 7, 2016 at 11:13 am #260126
  David Martin – Support

  Moderator

  Post count: 20834

  Ok, no problem. Hopefully they can resolve this for you.

  Thanks.

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  Posted in: Atelier