New Landing How can we help? Atelier Mobile Errors on Checkout Page ?

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #259343
    dej888
    Member
    Post count: 181

    Hello!

    Under the themes options area, woocommerce settings, you can add the modal form for contact us, or other text.

    On mobile devices, this is not loading the modal form. It is quickly appearing in a flash and then disappears. This seems to be a bug, can you please help with this!

    Thank you 🙂

    #259464
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue to check it in detail.
    Thanks
    Mohammad

    #259511
    dej888
    Member
    Post count: 181
    This reply has been marked as private.
    #259677
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What theme version are you using?

    – Please add a WP login.

    Thanks.

    #259889
    dej888
    Member
    Post count: 181

    HI david,

    Version: 1.9.6

    #259912
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I tried in Android and it’s working fine for me.
    https://www.dropbox.com/s/gsjwe6513szvtyh/Screenshot_20160406-151233.png?dl=0

    can you try to clear the cache and try again, what mobile device are you using?

    -Rui

    #260242
    dej888
    Member
    Post count: 181

    Hi Rui,

    I use Iphone and it is not working.

    I have just updated the theme.

    #260359
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will forward to a colleague that has an iPhone to test.

    -Rui

Viewing 8 posts - 1 through 8 (of 8 total)

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