New Landing › How can we help? › Cardinal › When i click swift pagebuilder – nothing happens?

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Cardinal
  • March 30, 2016 at 8:27 pm #258845
    NomadicSoap
    Member
    Post count: 18

    When I click on the blue ‘Swift Page Builder’ button, nothing happens?

    March 31, 2016 at 7:27 am #258887
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using the latest version 2.1.1 Swift Page Builder?
    Thanks
    Mohammad

    March 31, 2016 at 7:49 am #258889
    NomadicSoap
    Member
    Post count: 18

    I don’t know? I can’t find anything anywhere on my admin that so much as mentions the page builder? Not in plugins, not in theme settings or anything? And there is no option or link to he framework menu anywhere either?

    March 31, 2016 at 8:11 am #258892
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    March 31, 2016 at 8:35 am #258902
    NomadicSoap
    Member
    Post count: 18
    This reply has been marked as private.
    March 31, 2016 at 8:48 am #258906
    NomadicSoap
    Member
    Post count: 18

    I replied privately, I hope you can see my reply?

    March 31, 2016 at 9:02 am #258908
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’re using version 1.32 of the Swift Framework button, you need to update to 2.1.1 but I see that’s not available in your updates. Please install this version: https://www.dropbox.com/s/7iiz9eay23bzjj4/swift-framework.zip?dl=0

    – Kyle

    March 31, 2016 at 9:12 am #258911
    NomadicSoap
    Member
    Post count: 18

    Can i confirm how to install it? I have tried before by installing it as a plugin but it says the file already exists?

    March 31, 2016 at 6:51 pm #259055
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You should delete it first, and then go to Appearance-> Install plugins and install the SwiftFramework and also the Redux Framework plugin.

    -Rui

    March 31, 2016 at 10:32 pm #259097
    NomadicSoap
    Member
    Post count: 18

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    ??

    April 1, 2016 at 7:00 pm #259286
    NomadicSoap
    Member
    Post count: 18

    Right – so I had to uninstall and delete cardinal theme, then I deleted the old framework… each time i tried to install cardinal the old framework was winning!

    So i uninstalled the lot and deleted the old framework – then i installed the new framework and reinstalled cardinal, so the new framework won! So the page builder is now working!! yeyyy

    April 1, 2016 at 7:12 pm #259290
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Finally you defeated all issues and got the success 🙂 .
    Thanks
    Mohammad

    April 1, 2016 at 7:12 pm #259291
    David Martin – Support
    Moderator
    Post count: 20834

    @NomadicSoap – glad you got it sorted. Overwriting the files via FTP can be an easier option also.

    Thanks.

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