New Landing How can we help? Themeforest Theme Support Neighborhood Inspite of Full width in reponsive Box Mode appears

Viewing 12 posts - 1 through 12 (of 12 total)
  • #258403
    Shashank_IN
    Member
    Post count: 51

    HI!

    I have used Neighbourhood in one of our projects in Stage environment.
    Cant give you access to the Instance.
    Issue is inspite of FUll width option being selected,Just the box part appears.
    let us know how this can be fixed!

    #258487
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide at-least specific page url to check.
    Thanks
    Mohammad

    #258649
    Shashank_IN
    Member
    Post count: 51

    Hi Mohammad,

    On Entire website it’s happening.
    Check online-printing.in you can replicate this.

    #258662
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m not understand exactly what is the issue. The site is in full width and not in boxed mode.
    https://www.dropbox.com/s/l4v5t23aceo2cpv/Screenshot%202016-03-30%2009.58.26.png?dl=0

    can’t you explaining exactly with a marked screenshot of the issue?
    Thanks

    -Rui

    #258872
    Shashank_IN
    Member
    Post count: 51

    Hey guys! Please find the snapshots attached and try to replicate them.
    Phone screen size are mentioned in the snapshot and are self exlanatory.
    Still you need anything from my end do let me know:)
    You guys need to reward me for max bugs getting spotted!

    Attachments:
    You must be logged in to view attached files.
    #259177
    David Martin – Support
    Moderator
    Post count: 20834

    Are you referring to the footer?

    Please test this, seems like bootstrap is trying to override this.

    @media only screen and (max-width: 767px) {
    #footer, #copyright {
        margin: 0 -15px;
    }
    }
    #262627
    Shashank_IN
    Member
    Post count: 51

    @David not only footer whole site looks like this ! Can you test it on iPhone please.
    Also this can be easily replicated wonder why you can’t see header and every single element is in box mode.
    Please bail me out.

    #262961
    David Martin – Support
    Moderator
    Post count: 20834

    Did you add the code?

    – What theme version are you using? Please post the number.

    – Please add a URL?

    Thanks.

    #263831
    Shashank_IN
    Member
    Post count: 51

    Hi David,

    Code is added.You can check that !
    URL :http://www.online-printing.in/product/visiting-card/
    No custom code or tweaks done from my end.
    Please help me resolve this asap.

    #264186
    David Martin – Support
    Moderator
    Post count: 20834

    What theme version do you have?

    Please test this:

    @media (max-width: 767px) {
    body {
        padding-right: 0;
        padding-left: 0;
    }
    }

    Thanks.

    #264266
    Shashank_IN
    Member
    Post count: 51

    David version is 2.9.1 and thanks for the fix
    Works like charm ! wow:)
    Thank you thanks a lottttttt!
    Cheers.

    #264271
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad you were able to get this amended.

    Thanks.

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