New Landing How can we help? Themeforest Theme Support Joyn Upload demo content

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Joyn
  • #257128
    locor
    Member
    Post count: 4

    Dear sir/madam,

    Hi,
    I want to upload the demo data from the “Joyn demos” menu, but when I want to upload “demo content” he just brings me to a blank page.

    If I select one of the other options, for example widgets then he gives me the message “The demo content has imported successfully, enjoy!”.

    How can I upload the demo content?
    Is there another way to upload it?

    Thanks in advance!

    #257162
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Ask your hosts to increase php memory limit on your site, then try again

    – Kyle

    #257560
    locor
    Member
    Post count: 4

    Dear Kyle,

    I asked my host to increase the php memory limit, and he did.
    But the problem still occurs.

    My host send me:
    “Dear Tom,
    If the problem still occurs, it isn’t you limit.
    the limit now was 128mb which was already pretty high.
    I’ve put it on 192mb memory, which I normally never give to anybody.”

    So is there another way around, or another possibility why I get this error?

    Thanks in advance!

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    #257563
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    #257579
    locor
    Member
    Post count: 4

    So, I did what you asked.

    To be sure I’ve reseted all my databases to start of clean.

    And I installed the “WP Maximum Execution Time Exceeded” as the tutorial advised.

    So there is no more “Maximum Execution Time Exceeded” warning but it now brings me instantly to a blank page, and it stays that way.

    Thanks in advance!

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    #257586
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’ll forward this to the developer for you to see if he knows what the issue is

    – Kyle

    #257588
    locor
    Member
    Post count: 4

    Thanks! I’m looking forward to it.

    #257604
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide me you site url and some admin credentials so I can have a look?
    Use the private reply.

    -Rui

    #257957
    locor
    Member
    Post count: 4
    This reply has been marked as private.
    #258136
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Manage to import the demo content, had to refresh a few times the import page.
    Hope it helps.

    -Rui

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