New Landing › How can we help? › Themeforest Theme Support › Clique › Portfolio problem

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Clique
  • March 22, 2016 at 9:55 am #256994
    naenia
    Member
    Post count: 22

    Hi, every time I edit a page, the portfolio disappears. A few days ago I added the thumbnails images and all was fine, but now, when I try to edit a post, everything disappears from the main portfolio page.

    March 22, 2016 at 10:43 am #257014
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Which post have you tried to edit? Make sure that every portfolio have thumbnail. Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    March 22, 2016 at 10:50 am #257018
    naenia
    Member
    Post count: 22
    This reply has been marked as private.
    March 22, 2016 at 3:13 pm #257144
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please set the feature image to each portfolio item.
    Thanks
    Mohammad

    March 23, 2016 at 8:18 pm #257483
    naenia
    Member
    Post count: 22

    Ok, I set all in pending mode except one of them. Added the featured image. Nothing. It’s like a joke.

    March 24, 2016 at 7:06 am #257521
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I can understand the issue so please provide me FTP login detail to debug and resolve.
    Thanks
    Mohammad

    March 24, 2016 at 9:39 am #257544
    naenia
    Member
    Post count: 22
    This reply has been marked as private.
    March 24, 2016 at 11:16 am #257584
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please share also FTP server name.
    Thanks
    Mohammad

    March 24, 2016 at 11:26 am #257593
    naenia
    Member
    Post count: 22
    This reply has been marked as private.
    March 28, 2016 at 12:48 pm #258158
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Thanks for your patience. I am working on it and update you soon.
    Mohammad 🙂

    March 30, 2016 at 10:18 am #258674
    naenia
    Member
    Post count: 22

    Hi Mohammad and thanks for your work. Maybe it’s better reset de wordpress and install the template from the beginning. It’s almost one week I can’t work on it and more than one month since I purchased the template and I need to finish the site. Can you keep the menu structure and links as they are? Thanks.

    March 30, 2016 at 12:12 pm #258728
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I would suggest to create new portfolio and upload the images again for these. I just created a test potrfolio and seems perfect to me.
    Thanks
    Mohammad

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    Posted in: Clique
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