New Landing How can we help? Atelier Social icons and whatsapp share

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #256879
    Nihanna
    Member
    Post count: 20

    I would like to remove the default icons and install “Easy social share” plugin icons, since ur icons dont support whatsapp share which is very important for my business. If there is a way that I can add whatsapp share on the existing icons then its fine. Otherwise I prefer to hide the whole row and put the mentioned plugin icons there. Thank you!

    #257213
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    You can use that plugin without issue. Simply remove our [social] shortcode. Where on your site are you referring to as the placement will greatly affect what we are referencing.

    – David.

    #257251
    Nihanna
    Member
    Post count: 20

    Im talking about the social icons in the product page. Im interested only in that. If i add the plugin, they appear quite well, but Atelier default icons also stay there. So i dont want them repeated. I just want one of them, and if there is no way to put Whatsapp icon there, then I ll have to remove and install just Easy social share. Thank you

    #257278
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you show me an example of this plugin that has ‘whatsapp share’

    – Kyle

    #257303
    Nihanna
    Member
    Post count: 20
    #257307
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Doesn’t work.. just get a blank screen: http://d.pr/i/RH2K/4ZRUyBLW

    – Kyle

    #257311
    Nihanna
    Member
    Post count: 20

    Im quite disappointed that the Support team dont know what they are doing. Of course it doesnt work since you are trying to click the button from Desktop. Where the hell it will be shared? It would work only on mobile devices.

    #257312
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I knew that it wouldn’t work, that’s why we don’t include the icon in our social sharing, because for all people on desktop it would appear broken.

    If you want to use that plugin and remove our sharing options then add this to your custom css:

    .sf-share-counts {
      display: none;
    }

    – Kyle

Viewing 8 posts - 1 through 8 (of 8 total)

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