New Landing How can we help? Atelier Atelier not working correctly with Facebook App built in browser

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  • Posted in: Atelier
  • #256548
    solewind
    Member
    Post count: 6

    I have tested and found that Atelier is not working correctly if surfing through Facebook app built in browser. If you share your website on facebook and people using facebook app on smartphone visit your site through the shared link, the website will be displayed improperly.
    As I and many other vendors are attracting customers to our website using Facebook Advertising service, it is crucial that our website is displayed properly for customers using Facebook App on Android and iOS.

    P.S: I tested on my own Atelier website and other forum members’ Atelier website (I get their links from the Atelier showcase post). Here is the list of website tested. I attached some images also, but please check it by yourself for better view.
    http://103.232.121.72/
    https://wavetoolssurf.com/
    http://www.dobondobondo.com/
    http://parcyvall.com
    http://www.dobondobondo.com
    https://patipada.nl/

    Contemporary Sideboards

    Please check it if you could do something about this case. As 95% of my customers are visiting the site from Facebook App.

    Attachments:
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    #256554
    solewind
    Member
    Post count: 6

    The problem is from my Android device. Tested again on some other devices and it is all good.

    #256715
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

Viewing 3 posts - 1 through 3 (of 3 total)

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