New Landing How can we help? Atelier Issue with product page filters Woocommerce

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #256520
    skullo27
    Member
    Post count: 217

    Hi I have an issue with the filters on the product page, it is a little hard to describe so I hope you can bear with me.

    In the link above, you can see I have filtered by brand “Lakai” and then by size “8”, thus showing any Lakai shoes in a size 8. However, if you click on the last product “Lakai x Isle Griffin XLK Shoes – Black Suede”, you will see, when you get to the product page that it is not available in size 8 as this is sold out. I can only assume that it still shows in the filtered results because the attribute size “8” is still associated with this product, only it is sold out.

    Can you please advise if this is a bug or if there is a way to not show products in filtered results for variants that are out of stock?

    Many thanks
    Sam

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    #256664
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This is not a bug, WooCommerce will still return products if they have the attribute that you have filtered, out of stock or not. This is not controlled by the theme so if you would like to change it you will need to contact WooCommerce Support

    – Kyle

    #256887
    skullo27
    Member
    Post count: 217

    Right I see, so it is a bug in woocommerce…

    I will contact them.

    Thanks

    #256905
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #257217
    skullo27
    Member
    Post count: 217

    Hi Sorry to reopen this ticket, I went with “woocommerce product filter” from code canyon because the documentation said it supports Atelier, which it kinda does.. however, when I put in the woocommerce filters widget area, it shows only in one widget column (see attached screen shot). Is there them CSS that can make this full width, because it seems you can only create one instance of the filter in the widget area.

    Many thanks
    Sam

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    #257224
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    .prdctfltr-widget.col-sm-3 {
      width: 100%;
    }
    
    @media only screen and (min-width: 769px) { 
    .prdctfltr-widget .prdctfltr_wc .prdctfltr_woocommerce_ordering .prdctfltr_filter {
      width: 20%;
    }
    }

    – Kyle

Viewing 6 posts - 1 through 6 (of 6 total)

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