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  Posted in: Atelier
• March 10, 2016 at 10:32 am #254630
  eloday64

  Member

  Post count: 33

  Hi team!

  I have a problem with my cart, and I really don’t know what I did wrong, it was working fine before…

  As you can see in the printscreen, I have 4 products in the cart, but my cart page says my cart is empty…

  My website is in french, and I have noticed I have the problem on this page : http://www.touchesdeparfum.com/panier/
  But not in this one ! http://www.touchesdeparfum.com/cart/ (where I find my 4 products)

  If it can help, I inform you that my checkout page (in french) is working fine : http://www.touchesdeparfum.com/commande/

  thank you!!!

  March 10, 2016 at 10:55 am #254638
  eloday64

  Member

  Post count: 33

  here is a printscreen

  Attachments:

  You must be logged in to view attached files.
  March 10, 2016 at 3:10 pm #254752
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please provide me login detail to check and resolve the issue.
  Thanks
  Mohammad

  March 10, 2016 at 3:26 pm #254755
  eloday64

  Member

  Post count: 33

  Hi !

  here are the access to WP

  login :swiftideas
  pwd : jv3j63D7BNCCenJwbU!8b(s#

  thanks for your help!!

  March 11, 2016 at 7:28 pm #254975
  David Martin – Support

  Moderator

  Post count: 20834

  Please update all plugins and your parent theme.

  If the issue persists, please disable ALL plugins leaving only Swift Framework and WooCommerce active.

  Thanks.

  March 14, 2016 at 4:39 pm #255327
  eloday64

  Member

  Post count: 33

  ok resolved!!!

  March 14, 2016 at 4:46 pm #255335
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok great 🙂

  March 28, 2016 at 3:04 pm #258191
  andre

  Member

  Post count: 3

  This reply has been marked as private.
  March 28, 2016 at 3:23 pm #258194
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi @Andre,

  Can you also check if you have all the latest versions? Atelier 1.9.7 and SwiftFramework 2.1

  But I tested and it’s working fine for me. can’t send you privately the screenshot(only if you create a new topic), it only goes to the topic author.

  Try to clear the browser cache and try in chrome Incognito mode.

  -Rui

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  Posted in: Atelier