New Landing How can we help? Themeforest Theme Support Neighborhood Strange / weird character in my site like "é" "ó" "ñ"

Viewing 5 posts - 1 through 5 (of 5 total)
  • #253495
    eprojects
    Member
    Post count: 16

    Hello,

    I just wake up and my site had this problem, all my site presents with strange/weird character. Every special character like “á” or “¡” or “ñ” shows this problem. Can you help me?

    I add a screenshot.

    Thanks for your ASAP answer

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    #253514
    eprojects
    Member
    Post count: 16

    Sorry, I forgot to add that also delete my filter search in products and footer too. I’m going to add an image.

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    #253871
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The character issue would be caused by your host configuration, not the theme – can you log a support ticket with your hosT?

    To remove the sidebar widgets within your image, navigate to Dashboard => Appearance Widgets => WooCommerce Sidebar.

    Thanks

    #253952
    eprojects
    Member
    Post count: 16

    Hello,

    Thank you for the ASAP answer.

    About your recomendation the server guys told me to specifically ask for a change in a configuration on the server, what can I tell them to change or move in order to fix this issue? Thank you

    #253957
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
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