New Landing › How can we help? › Atelier › Instagram feed broken after framework update?

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Atelier
  • March 3, 2016 at 9:11 am #253357
    solidsn2004
    Member
    Post count: 208

    Hi,

    I don’t know if it’s because the latest swift framework update but the social grid I have at the bottom of my home page stopped working after the update. As you can see it doesn’t show anything.

    Any thoughts on that?

    March 3, 2016 at 10:36 am #253374
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You need to add your API keys and token to the oAuth settings: http://d.pr/i/1k2iB/5bdrRFNb

    – Kyle

    March 3, 2016 at 11:00 am #253377
    solidsn2004
    Member
    Post count: 208

    Hi Kyle,

    The thing is I never had anything in twitter account even if I had set twitter username in the social grid. All the images were coming from Instagram account and now they don’t! I am only interested in instagram images and not twitter.

    March 3, 2016 at 11:05 am #253379
    solidsn2004
    Member
    Post count: 208

    From what I can see, my client has inserted two videos on her Instagram account and probably this is what is causing the issue(?).
    Is there no way we can resolve this? Can’t the social grid ignore the Instagram videos somehow and only display the images?

    March 4, 2016 at 12:28 pm #253620
    solidsn2004
    Member
    Post count: 208

    Any feedback on this guys?
    I had to remove the Social Grid for now as nothing shows.
    Can you replicate this issue from your end?

    March 4, 2016 at 12:29 pm #253622
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure if adding videos to instagram would have caused this error as this hasn’t been reported before. Are your Instagram keys definitely correct?

    – Kyle

    March 4, 2016 at 12:43 pm #253631
    solidsn2004
    Member
    Post count: 208

    Yes,

    It was working properly before the framework update. I haven’t touched the keys at all.
    As I said I am not sure if it’s the videos or the framework update as both the update and the instagram videos were uploaded at the same time.

    March 4, 2016 at 12:53 pm #253632
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    It’s working fine for me on my demo, will forward to the developer for you

    – Kyle

    March 4, 2016 at 7:57 pm #253686
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @solidsn2004

    Please can you add it to a test page so that we can check? Looks like there is a JS error on the page likely caused by a plugin – this could be the issue. Try disabling any other plugins you have. Still works fine for me in all local and live tests.

    – Ed

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