New Landing How can we help? Themeforest Theme Support Neighborhood Activation problem: Broken theme, missing stylesheet

Viewing 4 posts - 1 through 4 (of 4 total)
  • #25252
    cruizpardo
    Member
    Post count: 3

    Hello,

    I have followed the instructions to install the neighborhood theme (which I have just purchased) but I am unable to activate it.

    My hosting provider is “Bluehost”.

    I have uploaded the zip file that I previously downloaded from “themeforest” (without modifying anything) using the cPanel as specified in the instructions.

    I have uncompressed the zip file using the “extract” utility from the cPannel.

    Now I can see the uncompressed folder in my cPanel browser under: “public_html/wp-content/themes/neighborhood”

    However, when I log in to the Word Press administration panels and I go to “appearance–>themes–>available themes” I cannot activate it as I get the next error:

    Broken Themes

    The following themes are installed but incomplete. Themes must have a stylesheet and a template.

    Name Description
    neighborhood Stylesheet is missing.

    Please, any hints on what I can do to fix the problem?

    Thank you,

    Carmen.

    #25596
    Melanie – SUPPORT
    Member
    Post count: 11032

    Please unzip the zip file you downloaded and upload only the included theme zip file, thank you!

    #25669
    cruizpardo
    Member
    Post count: 3

    Solved. Thank you very much.

    Carmen.

    #26111
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic! 🙂

Viewing 4 posts - 1 through 4 (of 4 total)

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