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  Posted in: Atelier
• February 26, 2016 at 2:04 pm #252207
  copara

  Member

  Post count: 37

  1. MY ACCOUNT login page – in password field, symbol/text is cropped as you type – see image

  2. NEWSLETTER BAR – unable to change background colour to #ec9c9c with Colour Customizer. The colour is still showing green – see image

  3. MY ACCOUNT PAGE – is this the new layout? MY RECENT ORDERS details used to appear on the right side, now it shows at the bottom – see image

  4. PRODUCT/SHOP navigation menu not showing in mobile device/view

  5. When I checkout with BANK TRANSFER pay option, “Warning Message…” is displayed at the top of the confirmation page – see image

  6. IN SHOP PAGE – when you hover over a product, icons for Add to Cart, Add to Wishlist, Quickview is not like in the demo. The icon links are floating on top of the product, Also there is no Add to Cart icon

  PLEASE SEE ATTACHED PDF SCREENSHOTS OF EACH ISSUE

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  February 29, 2016 at 1:08 pm #252634
  David Martin – Support

  Moderator

  Post count: 20834

  What is your login URL, http://stylots.com/wp-admin does not work

  I need to check your version/swift framework plugin version as these issue could be related.

  Thanks.

  February 29, 2016 at 2:48 pm #252682
  copara

  Member

  Post count: 37

  This reply has been marked as private.
  March 1, 2016 at 12:24 pm #252939
  David Martin – Support

  Moderator

  Post count: 20834

  You need to update your parent theme to 1.9.5: http://stylots.com/wp-admin/themes.php, yours is very dated: https://www.dropbox.com/s/dn1e019szwnxpws/atelier.zip?dl=0

  Thanks.

  March 3, 2016 at 5:28 pm #253491
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  1) Which browser is this? tested locally and no issue.

  2) Tested locally and works fine – might be a plugin conflict, check if you have any JS errors in the console.

  3) Checked locally – no issue here, sidebar is on the left.

  4) Can you provide screenshot?

  5) This is an issue with that plugin, not the theme.

  6) Again looks fine here on your site for us.

  What version of Safari are you using? You will need a support extension for us to continue supporting, as it’s clear here that customisations are playing a part in the issues you are having.

  – Ed

  March 4, 2016 at 7:56 am #253572
  copara

  Member

  Post count: 37

  I am using latest version of Safari (Version 9.0.3). Issues have also been tested on fresh install of Chrome and Firefox and these are the results:
  1) Safari – issue still there – looks like its only happening in Safari
  Chrome – no issues
  Firefox – no issue here

  2) Safari – issue still there, newsletter bar green instead of pink
  Chrome – issue still there, newsletter bar green instead of pink
  Firefox – Issue still there, newsletter bar green instead of pink

  3) Safari – issue still there
  Chrome – issue still there
  Firefox – issue still there

  4) I am using iphone 6s plus safari, you will see that CLOTHING, ACCESSORIES, GIFTS main menu links does not show

  5) This is an issue with that plugin, not the theme.
  Ok

  6) Safari – Add to Cart icon and Quickview icon still doesn’t show
  Chrome – Add to Cart icon and Quickview icon still doesn’t show
  Firefox – Add to Cart icon and Quickview icon still doesn’t show

  March 4, 2016 at 5:47 pm #253675
  David Martin – Support

  Moderator

  Post count: 20834

  1) Looks like your Theme Options body line height is causing that. please test overriding it using this:

  input#password.input-text {
  	line-height: 18px!important;
  }

  2) You are causing this in your custom CSS. Theme Options => Custom CSS. Find and remove:

  #sf-newsletter-bar, .layout-boxed #sf-newsletter-bar > .container {
      background-color: #45d1b7;
      display: block;
  }

  3) You are causing this in your custom CSS. Theme Options => Custom CSS. Find: .my-account-left and .my-account-right and remove the 100% widths.

  4) You must set the mobile menu: http://d.pr/i/11Kss

  5) Plugin issue as mentioned above.

  6) Looks like this is now resolved.

  Thanks.

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  Posted in: Atelier