New Landing How can we help? Atelier Edits to functions.php not appearing unless logged in

Viewing 15 posts - 1 through 15 (of 17 total)
  • Posted in: Atelier
  • #252125
    bailerss
    Member
    Post count: 12

    Hi,
    I have an eccommerce site with woocommerce. I made an edit to my functions.php: I changed this line: add_theme_support( ‘post-thumbnails’ );
    to this: add_theme_support( ‘post-thumbnails’, array( ‘post’, ‘page’, ‘movie’, ‘product’ ) );

    and then when viewers would hover over a product thumbnail in the product category page, lines of code would appear over the product thumbnails- see attached.

    so i went back in the functions, and put the code back to the way it was originally.

    The issue is that when i am logged in, the weird code is gone- issue totally fixed- see attached the admin bar at the top of the browser indicates that i’m logged in, and the code does not appear on hover. but when i’m not logged in, as are most of our customers, the code still appears on hover!

    I also installed a different theme, deleted atelier, emptied my cache and then re-uploaded atelier. still bad code

    This is extremely urgent as the site is live and we are possibly losing customers.

    Attachments:
    You must be logged in to view attached files.
    #252137
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please remove the google analytic related plugin and check for issue.
    Thanks
    Mohammad

    #252341
    bailerss
    Member
    Post count: 12

    Thanks! it’s fixed now!. the issue is we need that plugin… do you know how we can use it without it causing that weird hover effect?

    #252665
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact at plugin developer about it.
    Thanks
    Mohammad

    #253494
    bailerss
    Member
    Post count: 12

    Thanks so much for your help,
    This plugin is a very popular and useful plugin, the issue is with the theme, which I paid for, and should be compatible with such a popular plugin.

    I would appreciate it if you could help me out with this issue.

    #253502
    David Martin – Support
    Moderator
    Post count: 20834

    Please confirm which plugin it was, can you link to it?

    Thanks.

    #258504
    bailerss
    Member
    Post count: 12
    #258694
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, we will see if we can add compatibility going forward.

    Thanks.

    #258811
    bailerss
    Member
    Post count: 12

    What can i do for now? my client needs this plugin

    #259058
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s complicated to ensure compatibility with all the popular 3rd party plugins. Will forward to our head developer.
    -Rui

    #259262
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Simply add this css:

    .product .cart-overlay .shop-actions script {
    display: none;
    }
    

    We will include it within the next update.

    – Ed

    #260996
    bailerss
    Member
    Post count: 12

    Hi,
    it still exists see attached

    Attachments:
    You must be logged in to view attached files.
    #261239
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Try clearing your cache, seems fine to me http://d.pr/i/15O5B/wbqxPBCw

    – Kyle

    #261298
    bailerss
    Member
    Post count: 12

    Thats because its not live. i did it on a staging site

    #261388
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Well what’s the staging url?

    – Kyle

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