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  Posted in: Supreme
• February 25, 2016 at 8:30 pm #252100
  cyborgninja

  Member

  Post count: 26

  I am getting the following error after installing my theme (Supreme). The error renders the theme inaccessible/unusable so my website is down and I am very frustrated. I’ve brought the issue to my host and they directed me back to swiftideas for troubleshooting.

  Can anyone make sense of this? How to resolve?

  Message:

  Warning: require_once(/var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/includes/theme_update_check.php) [function.require-once]: failed to open stream: Permission denied in /var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/functions.php on line 60

  Fatal error: require_once() [function.require]: Failed opening required ‘/var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/includes/theme_update_check.php’ (include_path=’.:’) in /var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/functions.php on line 60

  February 25, 2016 at 8:43 pm #252107
  David Martin – Support

  Moderator

  Post count: 20834

  I’m rather surprised your host pointed you this way when the error Permission denied in /var/www/vhosts/mydomainname.com/httpdocs/wp-content/themes/supreme/functions.php on line 60 implies a server issue.

  Please add your URL, WP login and FTP details, so I can take a closer look.

  – David.

  February 26, 2016 at 12:49 pm #252183
  cyborgninja

  Member

  Post count: 26

  Hi David,

  I believe I got the issue *resolved* simply by uploading the theme via the WordPress upload interface using the .zip file instead of unpacking the theme and uploading the directory via FTP. Installing the theme through WordPress (and not ftp) seemed to have resolve the permission issue or at least avoiding the effort in finding out where the issue is originating.

  All is well.

  Quick question: What is the suggested process for updating my theme (Supreme) when swiftideas releases a new version?

  Thank you!

  February 26, 2016 at 12:59 pm #252187
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Great, glad you got it sorted – in the future auto updates will be seamless as we switched providers.

  Thanks.

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  Posted in: Supreme