New Landing How can we help? Atelier Can't fully translate woo admin email

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  • Posted in: Atelier
  • #248282
    mariatrier
    Member
    Post count: 163

    For woo admin order emails in danish (e.g. if an order has been placed on the danish version of the site) I can’t translate the subject line “You’ve received a new order” for the new order template even though it’s translated in WPML. See attached.

    Also these words in the danish admin email are translated in WPML as well, but does not show up on danish admin email.

    BILLING ADDRESS
    SHIPPING ADDRESS
    PAYMENT METHOD
    COLOR
    SIZE
    SHIPPING
    BILLING ADDRESS
    SHIPPING ADDRESS

    I have communicated with WPML, and have tried to switch to a default Wp theme, and here the problem is not present e.g. it must be something around your theme.

    Will you look into it?

    Attachments:
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    #248294
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This isn’t related to the theme, please contact WooCommerce Support

    – Kyle

    #248331
    mariatrier
    Member
    Post count: 163

    That doesn’t make much sense as default woo theme works fine with the translations?

    #248334
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Atelier does not include any email templates in the theme files, so can’t be an issue with the theme

    – Kyle

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