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    Posted in: Cardinal
  • February 8, 2016 at 8:49 pm #247356
    eyedhaas
    Member
    Post count: 5

    Hi,

    Thanks for the great theme. I’ve enjoyed the massive amount of versatility it offers.

    My fist question is about a custom font on my main menu. I’ve uploaded 2 custom fonts to the website, Adelle and FaktPro. Both are showing up on the site correctly but I’m getting an odd loading issue with the main menu. I have the main menu font chosen as AdelleSans-Semibold in Font Options. However, when any page is refreshed that contains the main menu, another font flashes onto the screen before AdelleSans-Semibold appears. Is there any way to remove that first font from loading?

    The second question is about this page, http://kennakay.com/case-study-1-nicktoons-rebrand/
    The string of videos I have on this page are supposed to have a spacing of 15px between them. All looks good on Chrome and Safari, but Firefox is showing a massive amount of space between each video. How may I correct this issue?

    The 3rd question I have is about Image Captions on Images. I’m using a grid of images with a hover image caption on the homepage titled, MORE WORK. Is there a way to be able to use code in the image caption section? Or perhaps there is a better way to do what I’m trying to do. My goal is to have the title of the project (image) on one line and the short description underneath it. I tried <br> and other tags but I wasn’t having any success so I just added dashes on either side of of the title. Problem is that every browser shows the images a bit differently and I can’t get all of the spacing correct on every browser.

    Many thanks, in advance, for your assistance.

    Isaac

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    February 10, 2016 at 12:08 pm #247862
    David Martin – Support
    Moderator
    Post count: 20834

    1) I can see two console log errors for your site which indicate the font FaktPro-Blond is not correctly loading. – Can test re-uploading the font?

    2) Can you clear your cache and re-test, all your videos look correct for me Mac + Chrome/Safari & FF.

    3) What page is that for? What was the output, we maybe able to provide some CSS to help you with that if you can re-create one instance of it happening?

    Thanks.

    February 10, 2016 at 9:03 pm #248056
    eyedhaas
    Member
    Post count: 5

    HI David,

    CUSTOM FONT: I saw the error message for FaktPro-Blond tff and wof files so I deleted the font and then reinstalled it. Cleared my cache and I’m still getting the error message. I’ve included the zipped font to this message for reference. The custom font on the menu in the header is AdelleSans-Semibold. The font that flashes before it on loading is a serif font.
    Still am clueless as to how this is happening.

    ERROR: I noticed another loading error – it says I’m calling for multiple Google Maps APIs when I’m not calling any on the site. Any idea why this is happening?

    VIDEO SPACING: I did empty my cache and loaded the page, http://kennakay.com/case-study-1-nicktoons-rebrand/, several times and the correct spacing is being displayed. Thanks.

    IMAGE CAPTIONING TEXT: I’ve included a couple of screen shots to illustrate what I’m trying to achieve with the image caption text. I’d like the ‘title’ of the image to be on its own line with the supporting text underneath. I’ve used —- on either side of the image but would much prefer to not use the dashes and use CSS. Many thanks for looking into it for me.

    Cheers,

    Isaac

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    February 12, 2016 at 12:11 pm #248640
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Fonts: Can you disable this plugin: WP Google Fonts and then also update the core WP: http://kennakay.com/wp-admin/update-core.php

    Error: Please add your FTP details, I’ll take a look.

    Caption Text: Currently, there is not a way to do this that I can see. I’ll feedback this to the team as it could be handy to insert basic HTML.

    Thanks.

    February 12, 2016 at 5:56 pm #248804
    eyedhaas
    Member
    Post count: 5

    Hi David,

    Fonts: Can you disable this plugin: WP Google Fonts and then also update the core WP: http://kennakay.com/wp-admin/update-core.php DONE

    Error: Please add your FTP details, I’ll take a look. HERE IS THE FTP DETAILS,
    http://WWW.KENNAKAY.COM, USER: Kennakay, PASS: Everything1!

    Caption Text: Currently, there is not a way to do this that I can see. I’ll feedback this to the team as it could be handy to insert basic HTML. THAT WOULD BE AWESOME TO HAVE THAT ABILITY. THANKS FOR PASSING IT ALONG.

    Have a great day –

    Isaac

    February 15, 2016 at 1:29 pm #249153
    David Martin – Support
    Moderator
    Post count: 20834

    1) Please re-test now.

    2) The second JS call to Google Maps is not something we have added, this is likely caused by a 3rd party plugin. Please deactivate all plugins leaving only Swift Framework and WooCommerce active.

    Thanks.

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