ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• February 7, 2016 at 8:38 pm #246953
  Soapmarine

  Member

  Post count: 29

  Dear Team,

  after the theme and wordpress update in Firefox my website doesnt show anything. But it works in Safari.

  Any idea?

  thank you!

  Attachments:

  You must be logged in to view attached files.
  February 8, 2016 at 4:15 am #246994
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please use this custom css code:-

  .wf-loading body{
  visibility:visible !important;
  }
  

  Thanks
  Mohammad

  February 8, 2016 at 6:40 am #246997
  Soapmarine

  Member

  Post count: 29

  hello Mohammad,

  I added the code, it didnt help.

  regards,

  February 8, 2016 at 7:41 am #247011
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please attach screenshot to get your issues exactly.
  Thanks
  Mohammad

  February 8, 2016 at 10:02 am #247051
  Lekker Sociaal

  Member

  Post count: 6

  I have the same problem in Firefox since update v3.2.3

  The homepage only works when I put the http:// in the url
  [http://www.otracosa.eu/]
  And when type [otracosa.eu] it only shows the slideshow on the page.

  Some pages stay empty like:

  My Account

  
  http://www.otracosa.eu/news/

  F.A.Q.

  Some pages work fine:

  Collection

  Contact

  Attachments:

  You must be logged in to view attached files.
  February 8, 2016 at 11:06 am #247105
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  All pages are working perfect to me. Please check my attachment.
  Thanks
  Mohammad

  Attachments:

  You must be logged in to view attached files.
  February 8, 2016 at 12:39 pm #247175
  Lekker Sociaal

  Member

  Post count: 6

  I updated Firefox and emptied the cache.
  But I still have the same issue.
  Hopefully the problem only occurs on my browser. Haven’t received complains by customer (yet).

  February 8, 2016 at 12:47 pm #247182
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  You are right. You should check at another machine to confirm this.
  Thanks
  Mohammad

  February 10, 2016 at 7:14 am #247749
  Soapmarine

  Member

  Post count: 29

  Hello,

  here is the screenshot attached. It doesnt work.
  thank you.

  Attachments:

  You must be logged in to view attached files.
  February 10, 2016 at 7:18 am #247752
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Please find this code at custom css code area:-

  .wf-loading body{
  visibility:hidden !important;
  }

  Replace with:-

  .wf-loading body{
  visibility:visible !important;
  }

  Thanks
  Mohammad

• Back to forum

  Posted in: Neighborhood