New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Localhost theme update to 3.2.4 fails and deletes the theme files!

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    Posted in: Neighborhood
  • February 6, 2016 at 5:08 pm #246879
    quantum_leap
    Member
    Post count: 21

    I currently work on localhost and XAMPP. Yesterday I received a notification that the Neighborhood 3.2.4 update was available so I went ahead to download from the WordPress update page. It failed saying it could not copy the files. Not only that but it actually deleted the original theme files! Thankfully I work on a child theme so I downloaded the theme from ThemeForest to recover the files and update manually. I realised that the version currently on ThemeForest is 3.2.3 even though the changelog mentions infomation about 3.2.4.

    Please, this is serious stuff is it was to happen on a live site!

    February 8, 2016 at 7:20 am #247004
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please latest version of theme here https://www.dropbox.com/sh/90s18m4nfz0sm20/AACRA6tHLp9wyZBt5BEimqrSa?dl=0.
    Thanks
    Mohammad

    February 8, 2016 at 11:52 am #247148
    quantum_leap
    Member
    Post count: 21

    Thank you.

    February 8, 2016 at 12:18 pm #247164
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome and glad to help you.
    Thanks
    Mohammad

    February 16, 2016 at 6:11 am #249398
    Sand
    Member
    Post count: 33

    Hi – I had a very similar problem and am unable to move from 3.2.3 to 3.2.4 via the dashboard and you have not put 3.2.4 on themeforest:( Can you tell me where to get the most up to date files in case the above link is out of date?

    Really not keen on things not running through themeforest btw!

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    February 16, 2016 at 6:59 am #249405
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    @Sand     – Please provide me email address to sent the download link of latest theme version.
    Thanks
    Mohammad

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    Posted in: Neighborhood
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