New Landing › How can we help? › Cardinal › Call to undefined function

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    Posted in: Cardinal
  • February 4, 2016 at 8:16 pm #246548
    rapricardo
    Member
    Post count: 14

    Getting tons of errors like that:

    [Thu Feb 04 11:15:26.801518 2016] [:error] [pid 19656] [client 189.5.191.134:46905] PHP Fatal error: Call to undefined function sf_product_items() in /nas/content/live/lojapf/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/products.php on line 169, referer: https://www.google.com.br/
    [Thu Feb 04 11:15:42.366385 2016] [:error] [pid 12132] [client 189.5.191.134:47047] PHP Fatal error: Call to undefined function sf_product_items() in /nas/content/live/lojapf/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/products.php on line 169
    [Thu Feb 04 11:35:49.390371 2016] [:error] [pid 19656] [client 157.55.39.196:55182] PHP Fatal error: Call to undefined function sf_video_embed() in /nas/content/live/lojapf/wp-content/plugins/swift-framework/includes/page-builder/shortcodes/media.php on line 44

    What can I do?

    February 4, 2016 at 8:52 pm #246559
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What version of the Swift Framework plugin are you using?

    – David.

    February 5, 2016 at 12:27 pm #246705
    rapricardo
    Member
    Post count: 14

    Versio 1.65.

    Funny, I just noticed that the current version is 1.75 but it doesn’t show on my install. Is that normal?

    February 5, 2016 at 12:34 pm #246708
    David Martin – Support
    Moderator
    Post count: 20834

    @rapricardo your text has not been posted.

    Thanks.

    February 5, 2016 at 12:37 pm #246709
    rapricardo
    Member
    Post count: 14

    Version 1.65.

    Funny, I just noticed that the current version is 1.75 but it doesn’t show on my install. Is that normal?

    February 5, 2016 at 1:25 pm #246734
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please disable and then delete the plugin Swift Framework 1.65. Please then upload this zip file with the latest 1.7+ version: https://www.dropbox.com/s/v1an2fpylsvniqc/swift-framework.zip?dl=0.

    Thanks.

    February 18, 2016 at 10:35 am #250253
    rapricardo
    Member
    Post count: 14

    Framework updated and I still get those errors.

    February 18, 2016 at 10:39 am #250254
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look. What version of the theme are you running?

    Thanks.

    February 18, 2016 at 10:56 am #250269
    rapricardo
    Member
    Post count: 14

    2.3

    2.4.1 does not work with woocommerce and 2.4.2 is not available in theme forest, can you send me that version?

    Thanks

    February 18, 2016 at 11:00 am #250273
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    We have 2.4.2 fully WooCommerce compatible, here is the build: https://www.dropbox.com/s/ihh3wcqszqf8ybv/cardinal.zip?dl=0

    Thanks.

    February 18, 2016 at 1:28 pm #250364
    rapricardo
    Member
    Post count: 14
    This reply has been marked as private.
    February 18, 2016 at 1:43 pm #250379
    David Martin – Support
    Moderator
    Post count: 20834

    Can you check with WPEngine support, this is not caused because it’s on their staging site?

    Thanks.

    February 18, 2016 at 1:47 pm #250383
    rapricardo
    Member
    Post count: 14

    I’m using the staging cause last time I upgraded the production site it caused a lot of trouble.

    Why would an older version works, on the same server?

    February 18, 2016 at 1:49 pm #250386
    David Martin – Support
    Moderator
    Post count: 20834

    I see ok, can you disable all plugins leaving only WooCommerce & Swift Framework active on the staging site?

    Thanks.

    February 18, 2016 at 1:50 pm #250387
    David Martin – Support
    Moderator
    Post count: 20834

    Be sure to update any out of date plugins also.

    Thanks.

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    Posted in: Cardinal
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