ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Neighborhood
• September 30, 2013 at 8:45 pm #24581
  RuggedMoose

  Member

  Post count: 12

  After creating a new slider, attempting to edit the slider settings, add slider layers or in most other ways results in a javascript:void(0) error, and I am not able to make necessary changes to the slider.

  Help would be absolutely appreciated.

  Ryan

  September 30, 2013 at 8:47 pm #24582
  RuggedMoose

  Member

  Post count: 12

  Forgot to add, adblock is turned off, java is enabled, and tried in moth safari and chrome. I have used this slider on numerous other themes, in safari, chrome, ie and firefox and have not yet seen this issue with other themes.

  October 2, 2013 at 9:55 am #24861
  Melanie – SUPPORT

  Member

  Post count: 11032

  I’ll forward this to our revolution slider specialist tahir!

  October 2, 2013 at 10:04 am #24869
  Tahir – SUPPORT

  Member

  Post count: 1212

  Hi,

  Some other plugin of yours or the theme is loading some jquery-ui library that is interfering with the loading of the revsldier js libraries. To find out the cause of the conflict, please turn off every plugin that you have, try to run the slider. if you are still seeing errors, please change the theme to default and then run the slider. That way you will find the conflicting plugin.

  Plugins should not load their libraries on other plugin pages, it is bad coding practice and not recommended by WordPress Community.

  After you have found the problem plugin you can turn if off or contact it’s developer to get off the js libraries from another pages and use standard way of loading js files.

  Let me know.

  Thanks
  Tahir

  October 2, 2013 at 2:39 pm #24920
  RuggedMoose

  Member

  Post count: 12

  Melanie, Tahir – Thank you!

  Root Relative URLs – that was it. I thought I had only installed the “recommended” plugins that the theme suggests upon installation. Is this one that automatically installs with the theme? Or maybe one that the theme recommends?

  In any event, that WAS the plugin that was causing the conflict!

  Thank you both so much. I greatly appreciate the stellar support, not to mention a beautifully crafted theme.

  Ryan

  October 4, 2013 at 11:47 am #25291
  Melanie – SUPPORT

  Member

  Post count: 11032

  Root Relative URLs is not a plugin recommended by us, no 🙂
  Cheers and glad you found it!

• Back to forum

  Posted in: Neighborhood