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  Posted in: Cardinal
• February 2, 2016 at 6:25 pm #245808
  dsdawkins

  Member

  Post count: 12

  Hi,

  I replaced the woocommerce 2.5 with the 2.4.2 version,
  but the images are still not showing up properly
  after I click on additional images. See attached.

  Can you please help me figure this out?

  Thanks,
  Dave

  Attachments:

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  February 2, 2016 at 7:02 pm #245818
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Please update Woo to 2.5.

  Please disable and then delete the plugin Swift Framework 1.66. Please then upload this zip file with the latest 1.7+ version: https://www.dropbox.com/s/v1an2fpylsvniqc/swift-framework.zip?dl=0.

  Thanks.

  February 2, 2016 at 9:23 pm #245854
  dsdawkins

  Member

  Post count: 12

  Thank you for the quick response!
  I uploaded the woo 2.5.2 and the swift-framework 1.7,
  but it still is not working properly.

  I am still getting this message (see attached).

  Thanks

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  February 3, 2016 at 9:32 am #245923
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Is it causing any problems on your site?

  – Kyle

  February 3, 2016 at 3:37 pm #246076
  dsdawkins

  Member

  Post count: 12

  Yes, it still won’t let me see other product images and on another site that I host I changed the woocommerce templates and the swoft-framework plugin, but it is still saying the woocommerce template files are out of date and won’t even show the products on the shop page. Not sure what is happening and it has been affecting sales from the sites.

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  February 5, 2016 at 11:14 am #246658
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Very odd as I cannot replicate this on my dev version. Could you add your FTP details?

  – Have you edited any core theme files?
  – Could you re-test with only Swift Framework & WooCommerce active?

  Thanks.

  February 5, 2016 at 3:56 pm #246769
  dsdawkins

  Member

  Post count: 12

  This reply has been marked as private.
  February 8, 2016 at 11:24 am #247127
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Could you contact your host and ask them to confirm the Imagemagick extension is enabled on your server?

  Thanks.

  February 8, 2016 at 3:41 pm #247268
  dsdawkins

  Member

  Post count: 12

  This reply has been marked as private.
  February 8, 2016 at 3:43 pm #247270
  David Martin – Support

  Moderator

  Post count: 20834

  Ok, thanks for confirming – I am running this past our lead developer as I am not 100% sure as to what is causing that.

  Thanks.

  February 15, 2016 at 4:02 pm #249274
  dsdawkins

  Member

  Post count: 12

  This reply has been marked as private.
  February 15, 2016 at 4:18 pm #249279
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  If you navigate to your Theme Options => General => Performance Options, switch that to Off.

  Please re-test the page, this should be resolved in the next update.

  Thanks.

  February 16, 2016 at 12:19 am #249369
  dsdawkins

  Member

  Post count: 12

  Hi David,

  It worked for thesveltegroup.com! Thanks.

  But, I am still having the issue with http://www.fightforjoywith.us/shop. It is not showing the products, even after I switch the theme files and swift framework.

  Please let me know how to fix this issue.

  Thanks,
  Dave

  February 17, 2016 at 11:02 am #249867
  David Martin – Support

  Moderator

  Post count: 20834

  Great, no problem – can you please add the WP admin details for http://www.fightforjoywith.us/?

  Thanks.

  February 17, 2016 at 5:50 pm #250077
  dsdawkins

  Member

  Post count: 12

  This reply has been marked as private.
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  Posted in: Cardinal