New Landing › How can we help? › Atelier › Website looks messed up in Safari!

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    Posted in: Atelier
  • February 1, 2016 at 1:59 pm #245351
    nielseric
    Member
    Post count: 29

    Hi guys,

    I just found out my website doesn’t show in Safari, need to get this fixed quickly.
    In the attachment you’ll see what it looks like in safari and how it should look in Chrome,

    Do you guys know what could be happening?

    Thanks,
    Niels

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    February 1, 2016 at 2:02 pm #245357
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your site is loading fine on Safari for me.

    Please clear your Safari cache and re-test.

    Thanks.

    February 1, 2016 at 4:52 pm #245435
    nielseric
    Member
    Post count: 29

    Hi David,

    Thanks for looking into it, I’m using safari 5.1.7 (latest version for windows) on windows 10 and whatever I try it looks like the screenshot I provided. I’ll have to hope for it then, that other apple users will see my website as it should be.

    Do you maybe know an easy way to let people using older browsers know they have to update their browser?

    Thanks,
    Niels

    February 2, 2016 at 3:22 pm #245748
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That is odd, within the Theme Options => Performance Options, can you set those to Off. Please also do the same for the plugin Swift Framework => Options.

    Please then re-test the page.

    Thanks.

    February 8, 2016 at 4:39 pm #247279
    nielseric
    Member
    Post count: 29

    Hi David Martin,

    That solves the issue. Do you have a solution where I can leave these performance options on, and still have my website look normal in safari?

    Thanks,
    Niels

    February 9, 2016 at 8:23 pm #247690
    David Martin – Support
    Moderator
    Post count: 20834

    Hi @Niels – unfortunately not, I have not see this happen with desktop Safari before but I know it’s a common issue for some mobile android devices.

    – Are you also minifying via a cache?

    Thanks.

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