ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Cardinal
• January 29, 2016 at 12:56 pm #244807
  zohia

  Member

  Post count: 109

  Last week I did something stupid and updated woocommerce to the last version, only to realize that cardinal wasn’t ready for that yet.
  I then downgraded woocommerce and since then the mobile version of the website is completely weird.
  I have no idea what’s going on and how I can fix it. 🙁

  Attachments:

  You must be logged in to view attached files.
  January 29, 2016 at 1:38 pm #244814
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  You can now make all updates, let me know if you still have the issue

  – Kyle

  January 29, 2016 at 3:40 pm #244896
  zohia

  Member

  Post count: 109

  Thanks, Kyle. What do you mean by all updated? Is cardinal already prepared for the latest woocommerce version?

  Some pages seem to be back to normal, though the slider at the homepage is still showing all images at the same time and somehow the menu isn’t as it used to be in the small top right icon. As you can see in the attachment, it’s as if the menu is unfolded.

  Also, the shop page is completely unformatted (http://ogatofica.com/a-loja-do-gato/).

  Attachments:

  You must be logged in to view attached files.
  February 1, 2016 at 4:53 pm #245437
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  Cardinal 2.4+ is updated and supports Woo 2.5+.

  Please ensure you also have the Swift Framework plugin update to 1.7+.

  If you are using any caching plugins, please also purge those.

  Thanks,
  David.

  February 6, 2016 at 12:46 pm #246861
  zohia

  Member

  Post count: 109

  Hi guys,

  Why isn’t the automatic update available? I just noticed that at the appearance tab it states the theme is up to date but when I check the details I only have the 2.22 version.

  Thanks

  Attachments:

  You must be logged in to view attached files.
  February 8, 2016 at 10:02 am #247053
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  This reply has been marked as private.
  February 8, 2016 at 11:23 am #247125
  zohia

  Member

  Post count: 109

  Thanks. Problem half solved. 🙂

  February 8, 2016 at 11:24 am #247128
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok great

• Back to forum

  Posted in: Cardinal