New Landing › How can we help? › Cardinal › Product Gallery does not show since the last update

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Cardinal
  • January 29, 2016 at 11:06 am #244758
    nela_wl
    Member
    Post count: 30

    Hello again;-)
    Since the last wordpress and cardinal update the product gallery images are not showing!
    Not only on my site, in your shop demo site too;-)
    http://cardinal.swiftideas.com/demos/#shop

    What can I do?
    Thank you!
    Best wishes,
    Nela

    January 29, 2016 at 12:06 pm #244792
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Seem to be showing fine? http://d.pr/i/1hVFm/5YJtR96V

    – Kyle

    January 29, 2016 at 4:16 pm #244906
    nela_wl
    Member
    Post count: 30

    … thank you for the fast answer, but only the first image is showing.
    You can see the first image and the thumbnails below, so try to click the next thumbnail!;-)
    Do you know what I mean?
    Thanx!
    Best,
    Nela

    February 1, 2016 at 4:50 pm #245432
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Nela,

    Please add a WP login for us.

    Can you confirm you are using the latest theme version 2.4+ and the latest Swift plugin 1.7+ version with all other plugins updated?

    Thanks.

    February 7, 2016 at 6:43 pm #246943
    nela_wl
    Member
    Post count: 30

    Hi,
    at the moment I have no login, but you can see the same bug in your own site: http://cardinal.swiftideas.com/demos/#shop

    just click on a product and then try to view the second or third image!!

    Thank you!

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    February 7, 2016 at 7:59 pm #246950
    infushka
    Member
    Post count: 60

    nela_wl, I tired to explain to them that there is a problem. I get them from the standard answers: disable plug-ins, the latest version if I have, etc.

    February 9, 2016 at 12:47 pm #247549
    David Martin – Support
    Moderator
    Post count: 20834

    @nela_wl Please use your FTP and upload and test this version, overwrite your theme files: https://www.dropbox.com/sh/qebcg7u3x1bu2b9/AAC54YCl88QKTaQ2G_Ryzloca?dl=0.

    February 19, 2016 at 12:39 pm #250651
    nela_wl
    Member
    Post count: 30

    Sorry, this is not working anyway!
    And in your own demo it does not work too??
    http://cardinal.swiftideas.com/demos/#shop
    Just try to look at the other images on a product page!!
    Please, I really need it to work!
    Thank you!
    Best,
    nela

    February 22, 2016 at 12:27 pm #251107
    David Martin – Support
    Moderator
    Post count: 20834

    @nela – Test this: Theme Options => General => Performance Options => Off.

    Thanks.

    February 25, 2016 at 1:32 pm #251979
    nela_wl
    Member
    Post count: 30

    PROBLEM SOLVED!! THANK YOU! THIS IS WORKING NOW! GREAT!
    Best wishes,
    Nela

    February 25, 2016 at 1:32 pm #251980
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks David

    – Kyle

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