New Landing How can we help? Atelier Add to cart buttons redirecting to shop page

Viewing 15 posts - 1 through 15 (of 21 total)
  • Posted in: Atelier
  • #244664
    gdmorrison
    Member
    Post count: 49

    This is a new issue that didn’t happen before. I have added some add to cart buttons using the shortcode. When these are clicked, the item is added to the cart but the browser then redirects to the shop page. It only occurs with the shortcode buttons.

    #244722
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Do you have AJAX add to cart enabled in the theme options?

    – Kyle

    #244723
    gdmorrison
    Member
    Post count: 49

    Yes, I do. I tried disabling and re-enabling but still the same issue.

    #244724
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you provide me with a log in so I can check the issue

    – Kyle

    #244810
    gdmorrison
    Member
    Post count: 49
    This reply has been marked as private.
    #244816
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you try deactivating all of your plugins apart from woocommerce to see if that fixes the issue?

    – Kyle

    #244820
    gdmorrison
    Member
    Post count: 49

    I already tried this (and just tried again) and the problem still persists. (I have temporarily set CloudFlare to Developer Mode to make sure there are no caching issues.)

    #244832
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Not sure what’s happening here, will forward to the developer

    – Kyle

    #244835
    gdmorrison
    Member
    Post count: 49

    Thank you. Do you know when I should hear back?

    #244990
    bioterraherbs
    Member
    Post count: 68

    Hi Kyle,

    I am having the same issue with gdmorrison. When people click on the ADD TO CART shortcode icon it redirect me back to the SHOP page, where I would want it to stay on the same page.

    Thanks,

    #245106
    gdmorrison
    Member
    Post count: 49

    Any update? Thanks

    #245134
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi guys,

    Should just require the ajax class from the recent WooCommerce update – will get this resolved for the upcoming Swift Framework plugin update. We can provide the plugin zip here with the fix included in the meantime if you’d like to manually update?

    – Ed

    #245184
    bioterraherbs
    Member
    Post count: 68

    Hi Ed,

    That would be great. Where can we get this plugin zip first?

    Thanks

    #245672
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is currently in development, Ed will list it here when it’s complete.

    Thanks.

    #245716
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please try this version – http://d.pr/f/16uxi/1L1sJkJd

    – Ed

Viewing 15 posts - 1 through 15 (of 21 total)

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