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  Posted in: Atelier
• January 27, 2016 at 1:30 am #243925
  uu

  Member

  Post count: 50

  Hi Folks,

  Here’s a screencast of a weird problem I’ve got with product rollovers. It only happens when the WooCommerce Google Analytics Integration plugin is installed. If I deactivate that, then no problem, but then how will I track my traffic? Is there a better Analytics plugin for Woocommerce that you can recommend?

  http://screencast.com/t/Qt8irTh6nV7

  Cheers,
  Mark

  January 27, 2016 at 1:40 am #243927
  uu

  Member

  Post count: 50

  Also, I just tested with only the bare minimum of plugins installed –

  Swift Framework
  Woocommerce
  Woocommerce Google Analytics Integration

  This is a staging site, so feel free to dive in! For the live site, I’ve just left everything off.

  January 27, 2016 at 12:59 pm #244085
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I have managed to resolve the issue so please check it now.
  Thanks
  Mohammad

  January 27, 2016 at 4:29 pm #244233
  uu

  Member

  Post count: 50

  Hi Mohammed,

  Can you please tell me what you did so I can replicate on the live site?

  Actually, I’m not seeing it as fixed in my browsers, and this staging site is not cached, but I believe you just the same. If I can see your steps, I should be able to understand and achieve the same result.

  Mark

  January 27, 2016 at 6:03 pm #244257
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I just updated all plugins.
  Thanks
  Mohammad

  January 27, 2016 at 6:07 pm #244259
  uu

  Member

  Post count: 50

  Are you sure you’re testing the site at http://uul.staging.wpengine.com/ – this is the staging site I gave you access to.

  At the live site, http://urbanultralight.com, the Google Analytics plugin is disabled.

  When I go to http://uul.staging.wpengine.com/, I’m still seeing the problem.

  January 27, 2016 at 6:14 pm #244261
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Check it now at staging site http://uul.staging.wpengine.com/.
  Thanks
  Mohammad

  January 27, 2016 at 6:15 pm #244262
  uu

  Member

  Post count: 50

  One of the odd things about this is that the problem doesn’t show if you’re logged into WP as Admin. It only appears when you log out. Have you seen that? The problem is still there for me visiting the site while logged out.

  January 27, 2016 at 6:42 pm #244270
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  This reply has been marked as private.
  January 27, 2016 at 7:11 pm #244276
  uu

  Member

  Post count: 50

  Hi Mohammad –

  I’m a bit confused. The problem is still showing when not logged in at http://uul.staging.wpengine.com/.

  Can you please explain how the plugin you sent will change that?

  Is that plugin actually installed now at http://uul.staging.wpengine.com/?

  Thanks so much for helping. It’s really a big deal as I’m launching something crucial this week.

  January 28, 2016 at 3:05 am #244326
  uu

  Member

  Post count: 50

  I tried the download plugin you gave. Same problem. Also same with version 1.77. This problem was also with WordPress 4.2 and Woocommerce 2.4.

  January 28, 2016 at 7:18 am #244334
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Something related with Gooogle Analytic plugin. So please contact to plugin developer about it.
  Thanks
  Mohammad

  January 28, 2016 at 2:11 pm #244516
  uu

  Member

  Post count: 50

  Ok, I will see what they say about it. Thank you very much for your time!

  January 28, 2016 at 2:21 pm #244520
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  Its ok. Let us know your feedback.
  Thanks
  Mohammad

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  Posted in: Atelier