New Landing How can we help? Atelier Typekit font not working on mobile devices

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Atelier
  • #243850
    dianavcarrico
    Member
    Post count: 56

    Hi guys,

    I installed Futura through Typekit and as you can see it’s working perfectly on browser but not on mobile devices… Is there anything else I need to do to make it work on mobile? A code? Something?

    Website: madeinyouthland.com

    Let me know your thoughts.

    – Diana

    #244093
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The font is loading fine for me on mobile (see screenshot)

    – Kyle

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    #244113
    dianavcarrico
    Member
    Post count: 56

    Hi Kyle,

    That’s because that is an image that I made. But menus and other titles are not assuming the typekit font. Check the screenshot. Also, the top bar is appearing on mobile and I have it disabled…

    Let me know how I can fix this.

    – Diana

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    #244117
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The font is not loading for me on desktop either: http://d.pr/i/1lR16/5BSPKJrs so make sure you have set it up correctly

    – Kyle

    #244266
    dianavcarrico
    Member
    Post count: 56

    It’s weird because it is assuming in my browser… which is odd. Check the screenshots…

    Do you have any guide to set up this? I followed your instructions on installing typekit in some search I made here at the forum but apparently it’s only working for me and not everyone.

    Any ideas on what I should do?

    – Diana

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    #244353
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Could you please provide me with a login so I can check the settings?

    -Kyle

    #244624
    dianavcarrico
    Member
    Post count: 56
    This reply has been marked as private.
    #244866
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Is the font published in your typekit kit settings, and have you set the correct domain?

    – Kyle

    #244972
    dianavcarrico
    Member
    Post count: 56
    This reply has been marked as private.
    #244977
    dianavcarrico
    Member
    Post count: 56
    This reply has been marked as private.
    #245598
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hmm everything looks set up correctly, does it say to use “Futura PT” as the font family name?

    – Kyle

    #245683
    dianavcarrico
    Member
    Post count: 56

    Hi Kyle,

    I went to check that and changed to futura-pt and apparently it worked! Can you see if it’s appearing ok on you browser, just to check as mine is a little crazy these days…

    Tons of thanks! I can’t believe the problem was in such a tiny detail…

    – Diana

    #245684
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes it’s working perfectly now ๐Ÿ™‚

    – Kyle

    #245685
    dianavcarrico
    Member
    Post count: 56

    Perfect! Thank you Kyle ๐Ÿ™‚

    #245688
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem ๐Ÿ™‚

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