Problems with orders – swiftideas

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This topic has 1 reply, 2 voices, and was last updated 8 years by Kyle – SUPPORT.

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Posted in: Neighborhood
January 25, 2016 at 11:47 pm #243622

vl
Member

Post count: 10

Im having trouble with the orders processing and purchase.

I have made some tests and when you buy a product from my site, the buyers gets an email of confirmation of the order, but the administrator of the page does not get any email, also the order seems to stay as ¨onhold¨ in the woocommerce menu.

I tested everything with sandbox and it seems that the payment doesnt come through.

Can you help with this?

Also I cant seem to find the registration entry for new users, can you help?

January 26, 2016 at 11:10 am #243686

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

Please contact WooCommerce support regarding this issue as it is not theme related

– Kyle
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Posted in: Neighborhood

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