ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

• Back to forum

  Posted in: Atelier
• January 25, 2016 at 6:35 pm #243498
  brandcollective

  Member

  Post count: 4

  Hello,
  Two problems we are having:

  1. I created product category pages, with a custom layout. I am using the Visual composer to build it, and used the “Product Categories” woocommerce box to load the products for that Category. The problem we are having is that when theres more than the “Per page” qty set on the page, the products don’t load in a next page or anything. I need pagination of some sort – how do I make this work?
  Example: http://kakarhouseofdesign.com/shop/accessories/
  There are 65 products in this category now, but only 40 show because the per page has been set. I would like this to paginate.

  2. For some reason, some new images that are being loaded are being skewed after the page loads. For example:
  http://kakarhouseofdesign.com/shop/rugs/venice-design-hide-patchwork-rug/

  Please help.
  Thank you,
  AnnMarie

  January 26, 2016 at 11:36 am #243696
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  1) The visual composer is not our plugin therefore we can’t add functionality to it for e..g pagination

  2) One of you’re plugins is adding this custom css:

  .lSSlide img {
      max-height: 500px;
  }

  Do you have a plugin called my custom css, or have uploaded a file with that name?

  – Kyle

  January 26, 2016 at 5:58 pm #243861
  brandcollective

  Member

  Post count: 4

  Hello,
  1. So you don’t support a plugin that is included in your theme and is required to make the theme work?? How can I get support on this?
  2. yes i do, I asked my team to see why we had that code in there, and removed it temporarily.
  Thank you,
  AnnMarie

  January 27, 2016 at 12:03 pm #244059
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  1) We include the plugin so that you don’t have to buy it yourself, it’s not required to make the theme work, we have our own page builder (Swift Page Builder), it’s just some people prefer to use Visual Composer, however like Is aid that’s not our plugin so if it’s missing functionality there’s nothing we can do. If you want support direct from the plugin developer you will need to purchase your own licence

  2) Ok no problem

  – Kyle

• Back to forum

  Posted in: Atelier